Troubleshooting - 31
Fault Checklist
Problem Cause
Detergent and foam
There is no foam or
hardly any foam.
- The amount of foam varies, depending on the
temperature, level and softness of the water.
- You may have put powdered detergent directly into the
drum; you must put it in the detergent drawer.
- You may not be using enough detergent.
- You may be using a reduced-foam type of detergent.
- Heavily soiled laundry and larger loads of laundry may
reduce the amount of foam.
There is a lot of foam. - The amount of foam varies, depending on the
temperature, level and softness of the water.
- You may have used too much detergent.
- The type of detergent you are using may cause excess
foam.
Fabric softener
overflows.
- The softener may have exceeded the MAX level for the
detergent drawer. (See page 15.)
- You may have spilt the liquid by closing the detergent
drawer too strongly.
After the wash has
finished, powdered
detergent residue
remains.
- You may have put powdered detergent directly into the
drum; you must put it in the detergent drawer.
Noise
There is an unusual
noise or vibration.
- There may be metal items in the drum.
- The anchor bolts may not have been removed. (See page
36.)
- The appliance may be on a sloping or unstable surface.
If none of the above is the cause, contact your local
Customer Communications Centre.
There is noise when
the water drains out.
- This is normal; it is noise created by the operation of the
drain pump.
The fan makes noise. - This is normal; the fan is cooling off the electric parts.
NA-140_168_148VG4_WGB_En.indb 31 2013/08/05 13:13:01