Pantum P2500W User Manual

10-6
10.2. Common Troubleshooting
10.2.1. Common Trouble
Trouble Cause Solution
Printer Problems
The printer
does not work
The cable between the computer
and the printer is not connected
properly.
Error in specifying the print port.
The printer is ofine, and Use
Printer Ofine is checked.
The printer does not recover from
an internal error, such as a paper
jam, paper empty, etc.
Disconnect and then reconnect the printer
cable.
Check the printer settings to ensure that
the print job is sent to the correct port.
If the computer has more than one port,
make sure that the printer is connected
to the correct port.
Make sure that the printer is in the
normal online status.
Problems in cartridge
The cartridge
chip can not
be recognized
The cartridge chip is dirty.
The contact spring or copper pillar
of the cartridge chip is dirty.
Please clean the surface of the
cartridge chip.
Please clean the contact spring or the
copper pillar.
Problems in Handling Paper
Paper feed
failure
The print media is loaded
incorrectly.
The print media is beyond the
usage specication range.
The feed roller is dirty.
Please correctly load the print media. If
you use special print media for printing,
please print with the manual feeder tray.
Please use the print media within the
specication range.
Clean the feed roller.
Paper Jam There is too much paper in the tray.
The print media is beyond the
usage specication range.
There is foreign matter in the feed
channel.
The feed roller is dirty.
Internal parts failure.
Remove excess paper from the tray. If
you print on special print media, please
use the manual feeder tray.
Make sure to use the paper that meets
specications. If you print on special
print media, please use the manual
feeder tray.
Clean the feed channel.
Clean the feed roller.
Print with
multipage fed
in
Excessive static electricity on the
print media.
The print media is damp and sticks
together.
Internal parts failure.
Separate the print media to eliminate
some static electricity. It is suggested
that you use the recommended print
media.
Separate the print media or use better
and dry print media.

Pantum P2500W Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Manual
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	22 ppm
Printing colors	Black
Maximum duty cycle	15000 pages per month
Number of print cartridges	1
Page description languages	GDI
Power consumption (printing)	370 W
Internal memory	128 MB
Processor frequency	600 MHz
Maximum internal memory	- MB
Sound pressure level (printing)	52 dB
Sustainability certificates	ENERGY STAR
Total input capacity	150 sheets
Total output capacity	100 sheets
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Thick paper, Thin paper, Transparencies
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
ISO C-series sizes (C0...C9)	C5, C6
Maximum ISO A-series paper size	A4
Cables included	AC
Standard interfaces	Ethernet, USB 2.0

Weight and Dimensions

Depth	220 mm
Width	337 mm
Height	178 mm
Weight	4750 g