Paradigm surflink - User Manual

Questions and Answers

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Jeffrey BarronAug 1, 2025
What to do if it's difficult to hear the speaker in noisy environments using the Paradigm Microphone?
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  Blake BriggsAug 1, 2025
  If you're having trouble hearing the speaker clearly with your Paradigm Microphone in noisy places, it might be because the current memory setting isn't ideal. Try switching to a memory setting that your hearing professional has optimized for use with the SurfLink Remote Microphone. Also, adjust the microphone's position slightly to the right or left for better streaming, and ensure the microphone is close enough to the speaker's mouth.
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Lauren WashingtonAug 9, 2025
What to do if the Paradigm Microphone LED is slowly blinking blue, but no streamed sounds are heard?
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  Emma SingletonAug 9, 2025
  If your Paradigm Microphone's LED is slowly blinking blue but you aren't hearing streamed sounds in your hearing instruments, it could be due to several reasons. First, ensure your hearing instruments are within wireless range by moving closer to the SurfLink Remote Microphone. Second, your hearing instruments might not be properly synced; try syncing them with the SurfLink Remote Microphone. Finally, check the battery level in your hearing instrument, as a low battery may not support audio streaming; replace it with a new one if needed.
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Andrew AndersonAug 16, 2025
Why do Paradigm Microphone hearing instruments unexpectedly drop out of audio streaming?
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  Patrick ButlerAug 16, 2025
  If your Paradigm Microphone hearing instruments unexpectedly drop out of audio streaming, it could be due to several reasons. First, you might be on the edge of the wireless range, so move closer to the SurfLink Remote Microphone. Second, the battery level in your hearing instrument might be too low to support audio streaming, so replace it with a new one. A large object might be degrading the signal, so ensure your hearing instruments are within line-of-sight. Lastly, your hearing instrument firmware may be outdated; your hearing professional can update it.
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Brian ChavezAug 23, 2025
What to do if the Paradigm Microphone LED is rapidly blinking red continuously?
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  Laura HarperAug 23, 2025
  If the Paradigm Microphone's LED is rapidly blinking red continuously, turn off the SurfLink Remote Microphone, wait 15 seconds, and then turn it back on.