Parkeon Strada Transfert Evolution 2 - Troubleshooting

12 - Troubleshooting
Strada Transfert Evolution2 - Operation manual
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12. Troubleshooting
Always switch off the machine with the On/Off switch on the main board.
Symptom
Problem
Solution
Electrical
failure.
The parking terminal
will not operate if
the battery voltage
is low.
Refer to the Tickets
section for the
procedure for
obtaining voltage
measurements.
Change the battery if the voltage < 10
volts.
 Large number of ticket transactions
in a very short time.
 Solar panel covered, damaged or
disconnected. Check if the solar
panel is clean, particularly in
autumn and in early spring. Dust,
leaves and other objects can cover
the panel.
 Faulty battery which does not retain
a sufficient charge.
Contact the technical department to
determine the reason for insufficient
charging.
Ticket jam.
The printer motor is
working but does not
issue tickets.
The starting edge of
the ticket is jammed
in the printer or
bowl.
 Open the housing door and inspect.
The jam is generally visible.
 Pull the paper up to remove it from
the printer.
 Reload and check if the printer is
operating correctly as stated in the
"Replenishing supplies - Ticket roll"
section.