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Purchased but not shipped or not processed with our fulfillment center:
Return Policy
100% full refund
Return within 7 days after receipt of the bike.
Reminder: The electric bike would be required to change some parts in some conditions
before the factory production batch or upgrade. The company will not make another
description. The company will always guarantee the quality of the changed parts will be the
same or better. We will only choose the same or higher quality accessories. The difference
in components or accessories cannot be used as a reason for return.
1. Purchased but not shipped or not processed by our fulfillment center：100% full refund.
2. Return within 7 days after receipt of the bike:
Please contact us by email in advance.
Please give an appropriate reason for return (Note: The
bike cannot be returned out of 7 days since your receipt in any ways)
3. Please keep the original packaging, the bike and the bike's outer packaging should
not be damaged, which will lead to the unavailable second sale.
4. Complete accessories and not smelly (including bikes, power cords, chargers, pedals,
manuals, warranty cards, etc.)
The box must be sealed and not opened.
Customer should pay the shipping cost of the order. (this is exclusive from refund)
Customer should pay the shipping cost for the return. (this is exclusive from refund)
www.paselec-ebikes.com
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