PAX ERA PRO - Troubleshooting Alerts and Issues; Low Battery Status Alerts; Vaping Operational Alerts; Device Error Indicators

ALERTS AND TROUBLESHOOTING
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If you encounter one of the following alerts, there’s generally an easy fix that lets you get
back to using your device. For issues related to vapor production, pods, battery or charging,
and to read additional FAQs, visit pax.com/support
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You can also contact our Support Team by filing at ticket at pax.com/pages/support-form
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LOW BATTERY ALERTS
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1 petal  blinking  red after drawing indicates
that Era Pro has  less than 15%  battery. Try
charging your device.
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1 petal  glowing  red after drawing indicates
that Era Pro has  less than 5%  battery. Try
charging your device.
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ALERTS WHILE VAPING
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4 petals that blink orange once indicates
that Era Pro and the pod needed an extra
moment to talk. Try drawing again.
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4 petals that blink red once indicates that
Era Pro is locked from vaping. You can
unlock it from the mobile app.*
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ERROR ALERTS
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2 petals blinking red indicates that Era Pro
got confused when talking to the pod. Try
reinserting the pod.
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3 petals blinking red indicates that Era Pro is
stressed out and probably needs a hug. Contact
our Support Team at  pax.com/support
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