Precautions:
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1. The Earbuds should be stored in a dry/ventilated environment and avoid contact with oil,
water vapor, steam, moisture and dust to prevent damage to the performance of
the product.
2. Avoid using harsh organic solvents or items containing these ingredients to clean the
earphones.
3. If the Earbuds fail to connect or have a poor connection, please do not attempt to
dismantle the Earbuds in order to repair them yourself. This will void the warranty.
4. When charging the Earbuds, please only use the provided charging case.
6. To ensure the normal use of the earphones, please make sure they are fully charged.
7. If mark appear when connecting the Earbuds to your device, it means the left
and/or right Earbud is not paired.
Warranty Service:
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A. During normal use of this product, if the product sustains any functional damage that impairs
its operation, you can request repairs or a replacement for free during the 1-year warranty.
B. In the following circumstances, consumers CANNOT claim repairs/replacements under
warranty:
1. If the product has only sustained superficial damage such as scratches and scuff
marks - damage must impair the product's operations to be eligible for a warranty claim.
2. The warranty period has expired.
3. The customer cannot provide proof of purchase / the customer did not register the
warranty card.
4. The damage caused to the product was due to misuse and/or a failure to follow proper
operations on the consumer's end.
5. The customer attempts to repair and/or dismantle the product - doing so voids the warranty.
6. The customer uses excessive force when operating the product and causes unforeseen
damage.
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