Pentair Pool Products GreatWhite Automatic Pool Cleaner

Questions and Answers

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jessica55Aug 16, 2025
How to fix a Pentair Pool Products GreatWhite Automatic Pool Cleaner that is not moving or has a slow oscillator?
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  Steven RoyAug 16, 2025
  To ensure your Pentair Pool Products Swimming Pool Vacuum cleaner moves correctly and the oscillator isn't slow, start by backwashing and cleaning the filter, and empty all baskets to achieve an oscillation rate of 400-600 times per minute. Also, remove any debris from the oscillator chamber, hose, or vac plate bypass. Repair any vacuum leaks by checking the vac plate, hose, and regulator. Adjust valves to maximize vacuum, and if the filtration system isn't developing enough vacuum, consult a pool service professional. If the hose is old, cracked or brittle, replace it with a Great White hose.
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Donald JacksonAug 19, 2025
What to do if my Pentair Pool Products Swimming Pool Vacuum climbs too high and the pump loses prime?
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  Richard MccarthyAug 19, 2025
  If your Pentair Pool Products Swimming Pool Vacuum climbs past the water line and causes the pump to lose prime, ensure the vacuum regulator is installed and adjusted to prevent the oscillator from running too fast. If it continues, slightly open the main drain valve until the cleaner stops climbing out of the pool.
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Laura VillarrealAug 22, 2025
Why is my Pentair Pool Products GreatWhite Automatic Pool Cleaner cleaner coverage not as expected?
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  samuelpattersonAug 23, 2025
  To improve the coverage of your Pentair Pool Products Swimming Pool Vacuum, start with a clean filter system and empty baskets to help the cleaner move faster. Note that vinyl liner pools with a deep end may require 6-8 hours to clean. If coverage is still not as expected and the lift brush does not move to the “down” position within 2 minutes, call Customer Service at 1-800-831-7133. Also, coverage may be minimal under solar covers. For spot cleanups, use the telepole attachment.
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stevensmithAug 26, 2025
What to do if my Pentair Pool Products Swimming Pool Vacuum is stuck in one spot?
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  Savannah PerkinsAug 26, 2025
  If your Pentair Pool Products Swimming Pool Vacuum cleaner gets stuck in one spot for more than 15 minutes, examine the lift brush mechanism while the cleaner is running underwater. If the lift brush doesn't move to the 'down' position within 2 minutes, contact Customer Service at 1-800-831-7133.
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Jessica KnightAug 28, 2025
How to clean steps and swim-outs with Pentair Pool Products Swimming Pool Vacuum?
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  Amber VincentAug 28, 2025
  This Pentair Pool Products Swimming Pool Vacuum was not designed to clean steps and swim-outs. Use the telepole attachment to clean these areas.
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fernandezbrittanyAug 31, 2025
Why does my Pentair Pool Products GreatWhite Automatic Pool Cleaner flip when the pump stops?
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  Anna McneilAug 31, 2025
  This is normal for Pentair Pool Products Swimming Pool Vacuum with some filter systems. The cleaner will right itself when the system is restarted.
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Sue KirbySep 3, 2025
What to do if the hose of my Pentair Pool Products GreatWhite Automatic Pool Cleaner Swimming Pool Vacuum comes loose when the pump stops?
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  Heather RodriguezSep 4, 2025
  When connecting your Pentair Pool Products Swimming Pool Vacuum to the skimmer or vac port, use a reducer cone.
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Cynthia SuarezSep 6, 2025
Why does my Pentair Pool Products GreatWhite Automatic Pool Cleaner Swimming Pool Vacuum hover in one area with the hose fully extended?
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  Lawrence SinghSep 6, 2025
  The hose might be too short. Measure the required length for your Pentair Pool Products Swimming Pool Vacuum from the connection point to the furthest point in the pool, adding at least 4 feet. If needed, purchase an extension hose from your local dealer.
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Patricia CoxSep 9, 2025
How to prevent my Pentair Pool Products GreatWhite Automatic Pool Cleaner Swimming Pool Vacuum hose from coiling up?
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  cphillipsSep 10, 2025
  To prevent your Pentair Pool Products Swimming Pool Vacuum hose from coiling, store it uncoiled, flat, and straight when not in use. You can also lay the hose flat in the sunlight for a few hours before using it.
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alan61Sep 12, 2025
Why does my Pentair Pool Products Swimming Pool Vacuum avoid the shallow end of the pool?
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  Elijah CunninghamSep 12, 2025
  Bumper Inserts can help make the Pentair Pool Products Swimming Pool Vacuum more buoyant, improving access to the shallow end. Also, check for trapped air in the cleaner and hose if the bumper lifts the cleaner to the surface.