Permutit 825 - If Your Softener Goes Wrong

If your Softener goes wrong
Most common faults can be easily cured by following this guide. Simply read
down this list until you find your problem and then follow the checklist.
If your softener still has a problem, please call us FREE on 0800 521143 and
ask for 'SERVICE'.
PROBLEM
CHECKLIST
Hard water
- Make sure that the bypass valve is
closed, (turned to 'SOFT').
- Check that there is sufficient salt in the
cabinet to cover the minimum level.
-If an excessive amount of water has
been used initiate a manual
regeneration.
Prolonged hard water
-If more water is used on a regular basis,
or the hardness of the water supply has
risen, (check with your water hardness
test kit), increase your frequency of
regeneration (825) or reset your meter
(925,932).
Softener
does not regenerate
-
Check that the main electrical switch is
on.
-Check that fuse is intact.
-
Reset timer to correct time of day.
Softener regenerates at incorrect - Reset timer to correct time of day.
time
Water overflowing from salt -Initiate a manual regeneration.
cabinet