Phantom 60 Series - Troubleshooting Guide; LED Indicator Diagnosis; Basic Diagnosis Steps

TROUBLESHOOTING
General Informaon
DO NOT open the ballast’s chamber. Should a failure occur, please contact your distributor or
PARsource/Hydrofarm for a replacement or repair on any products with an acve warranty.
LED Indicators
This ballast comes with smart LED indicators on the ballast that can help you with diagnosis. The
ballast must be powered for the indicators to work.
Electronic ballasts come with safety shut-os. A non-working ballast may be in the shut-o mode. To
reset the shut-o, turn o the power to the ballast for a minimum of 15 minutes. Restart the ballast.
If the ballast does not start, review the basic diagnosis steps or consult with a PARSource/Hydrofarm
representave.
BASIC DIAGNOSIS STEPS
Follow these steps to idenfy whether the issue is with the lamp or the ballast.
• Turn on the lights.
• Idenfy which lights are not on (the locaons should be mapped).
• Make sure there is power to the ballast (you can check this with a mulmeter at the receptacle).
• Is the circuit live?
• Is the ballast plugged in or properly wired?
• Make sure ballast and reector cords are securely connected.
• Make sure lamps are securely installed into the lamp holders.
• Cut power to the ballast.
• Remove lamp and replace with a known working lamp.
• Repower the ballast.
If lamp ignites, then the original lamp is bad. If the lamp does not work, then replace the ballast.
NOTE: When you repower the ballasts, they may not restrike immediately. Wait up to 15 minutes
to make sure the lamps have had enought me to restrike.
For technical support, please contact Support@Hydrofarm.com.
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