charge. Important: This warranty does not cover damage resulting from
accident, misuse or abuse, lack of reasonable care, or the affixing of any
attachment not provided with the product.
No responsibility is assumed for any special, incidental or consequential
damages. In order to obtain warranty service, simply call the toll-free
number 0800-709-1434 or visit www.philips.com.br/suporte.
Your appliance has been designed and developed with the greatest
possible care and has an expected service life of 400 hours.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem
Solution
I experience pain when I
use the breast pump
Stop using the breast pump and consult your breastfeeding advisor. If the
pump does not come away easily from the breast, it may be necessary to
break the vacuum by placing a finger between the breast and Massage
Cushion.
The breast pump is
scratched
In case of regular use, some light scratching is normal and does not cause
problems. However, if a part of the breast pump becomes badly scratched
or cracks, stop using the breast pump and contact the Philips Consumer
Care Center or visit www.shop.philips.com/service to obtain a replacement
part. Be aware that combinations of detergents, cleaning products,
sterilizing solution, softened water and temperature fluctuations may,
under certain circumstances, cause the plastic to crack. Avoid contact with
abrasive or antibacterial detergents as these can damage the plastic.
The breast pump does
not work and the on/off
button flashes.
First check if you have assembled the breast pump correctly and make
sure that there is no kink in the tube.
To prevent interference keep other electric equipment, like mobile phone
or laptop, away from the breastpump while expressing.
If you are using the SCF332 with batteries, replace the batteries according
to the instructions in the user manual.
If you are using the SCF334 or the SCF332 on electrical power, check to
make sure you are using the adapter that was supplied with the product.
If the problem persists, contact the Consumer Care center via
www.philips.com/support.
I do not feel any suction. Check if you have assembled the breast pump correctly by following the
steps in section 'preparing for use'. Make sure that the silicone tube is
firmly attached to the motor unit and to the cap and diaphragm.
Also make sure that the pump is positioned correctly on the breast to allow
for vacuum to occur. If you still do not feel any suction, please contact the
Consumer Care center via www.philips.com/support.
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