Philips 55PFL5604 Quick Start Guide

9
7 Troubleshooting
Category Problem Tip
Performance Remote response is
delayed or sluggish during
initial use.
• Your television is automatically,
downloading and installing the latest
applications, for the best user experience.
• During this time, you may experience
a delayed response from your remote
control. Upon successful installation, your
remote control will operate normally.
Accessibility Television is speaking
prompts out-loud.
• To disable the talkback (text to speech) on
your television, press x (HOME) on your
remote control, navigate to settings icon in
the upper right corner of the home screen
and select accessibility, select talkback,
press OK to toggle between on or off.
Network Slow Data Connection or
buffering.
• Check the settings between your router
and ISP modem or gateway (if applicable).
• Connect to a stable wireless connection
from home wireless or wired network.
• The use of mobile hot spots or public
wireless connections is not recommended.
Sound on
HDMI with
external devices
Television has no sound.
• Please check to be sure the device is
connected to the HDMI 2 (ARC) input on
the TV.
Power No power
• Ensure that the AC outlet supplies the
proper voltage.Plug another electrical
appliance into the AC outlet to ensure that
the AC outlet operates normally.
• If a power failure occurs, unplug the AC
power cord for 1 minute to allow the unit
to reset itself.
Remote control Remote control buttons
are not functional.
• Re-insert or replace the AAA batteries with
their polarities (+/–) as indicated on the
remote control battery area.
(Google Assistant)
microphone on the remote
control does not work.
• To pair the remote control, refer to the
step “6 Connecting your devices ” in the
previous page and see “How to connect to
your Bluetooth® devices”.
To enable pairing mode, press (Google
Assistant) and vol down (–) button on
your remote control simultaneously for 5
seconds.
7 Troubleshooting

Philips 55PFL5604 Specifications

General

Screen shape	Flat
Response time	16 ms
Display diagonal	54.6 \
Display brightness	- cd/m²
Display technology	LED
Native aspect ratio	16:9
Supported video modes	480i, 480p, 720p, 1080i, 1080p, 2160p
Contrast ratio (typical)	1000:1
Display diagonal (metric)	139.7 cm
Screen format adjustments	4:3, 16:9
Supported graphics resolutions	640 x 480 (VGA), 720 x 480, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 768 (WXGA), 1360 x 768 (WXGA), 1400 x 1050 (SXGA+), 1440 x 900 (WXGA+), 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 3840 x 2160, 4096 x 2160
Motion interpolation technology	-
RMS rated power	20 W
Number of speakers	2
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (standby)	0.5 W
Power consumption (typical)	135 W
Product color	Black
Panel mounting interface	300 x 300 mm
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.2
High Dynamic Range (HDR) technology	High Dynamic Range 10 (HDR10)
Operating system version	Oreo
Operating system installed	Android
3D	No
Quantity per pack	1 pc(s)
Network streaming services supported	Chromecast
Tuner type	Analog & digital
Supported TV bands	UHF, VHF
Analog signal format system	NTSC
Digital signal format system	ATSC
Audio (L/R) in	1
HDMI ports quantity	3
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Component video (YPbPr/YCbCr) in	0
Consumer Electronics Control (CEC)	EasyLink
Operating temperature (T-T)	5 - 40 °C
Cables included	AC
Package depth	152.4 mm
Package width	1412.24 mm
Package height	810.26 mm
Package weight	15399.46 g

Weight and Dimensions

Depth (with stand)	223.52 mm
Height (with stand)	751.84 mm
Weight (with stand)	10500.66 g
Depth (without stand)	78.74 mm
Width (without stand)	1249.68 mm
Height (without stand)	723.9 mm
Weight (without stand)	10400.87 g