Service Modes, Error Codes, and Fault Finding
EN 26 TPL16.1E LA5.
2016-Sep-23
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Figure 5-5 Error code overview
5.5.4 How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
• By using the CLEAR command in the SAM menu
• By using the CLEAR command in the Factory mode:
• By using the following key sequence on the remote control
transmitter: “062599” directly followed by the OK button.
• If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the mains from the
television set, the error buffer is not reset.
5.6 The Blinking LED Procedure
5.6.1 Introduction
The software is capable of identifying different kinds of errors.
Because it is possible that more than one error can occur over
time, an error buffer is available, which is capable of storing the
last five errors that occurred. This is useful if the OSD is not
working properly.
Errors can also be displayed by the blinking LED procedure.
The method is to repeatedly let the front LED pulse with as
many pulses as the error code number, followed by a period of
1.5 seconds in which the LED is “off”. Then this sequence is
repeated.
Example (1): error code 4 will result in four times the sequence
LED “on” for 0.25 seconds / LED “off” for 0.25 seconds. After
this sequence, the LED will be “off” for 1.5 seconds. Any RC
command terminates the sequence. Error code LED blinking is
in red color.
Example (2): the content of the error buffer is “12 9 6 0 0” After
entering SAM, the following occurs.
• 1 long blink of 5 seconds to start the sequence.
• 12 short blinks followed by a pause of 1.5 seconds.
• 9 short blinks followed by a pause of 1.5 seconds.
• 6 short blinks followed by a pause of 1.5 seconds.
• 1 long blink of 1.5 seconds to finish the sequence.
• The sequence starts again with 12 short blinks.
5.6.2 How to Activate Blinking LED Procedurer
Use one of the following methods:
• Activate CSM.The blinking front LED will show the layer 1
error(s), this works in “normal operation” mode or
automatically when the error/protection is monitored by the
standby processor.
In case no picture is shown and there is no LED blinking,
read the logging to detect whether “error devices” are
mentioned. (see section “5.7 Fault Finding and Repair
Tips, 5.7.4 Guidelines Uart logging”).
• Activate SAM. The blinking front LED will show the entire
content of the LAYER 2 error buffer, this works in “normal
operation” mode.
5.7 Fault Finding and Repair Tips
Note:
• It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
Description
LAYER 1
error
LAYER 2
error
Monitored Error
I²C
address
EB:
in error
buffer
Device Defective board
Prot.
BL:
Blinking
LED
I²C BUSSES
DSP bus (00) 2 11 SOC E 00 BL/EB SSB Audio DSP
AMP bus (01) 2 12 SOC E 01 BL/EB SSB Audio DSP
SSB bus (0F) 2 13 SOC E 0F BL/EB SSB SSB
BE bus (3F) 2 14 SOC E 3F BL/EB SSB SSB
FE bus (2F) 2 17 SOC E 2F BL/EB SSB SSB
DISP bus (30) 2 18 SOC E 30 BL/EB SSB Display
AMBI bus (31) 2 19 SOC E 31 BL/EB SSB Proj AL
SOC doesn’t boot (HW cause) 2 15 St-by µP P D4 BL MT5593 SSB
Supply related
12V 3 16 St-by µP P BL Supply
SSB
I2C switch (SSB bus) 9 24 SOC E E0 EB PCA9540 Audio DSP
I2C switch (BE bus) 2 25 SOC E E0 EB PCA9540 SSB
Channel dec 2 27 SOC E C8-CE EB Silab Si216x SSB
Boston (HDMI2.2) 2 29 SOC E 40 EB SIL 9777 SSB
Lnb controler 2 31 SOC E 10 EB LNBH 25 SSB
Tuner 2 34 SOC E C0 EB Si2151/AV 2019 SSB
Tuner S2 2 36 SOC E EB
Class - D 3 (DSP bus) 9 35 SOC E D8 EB TAS 5760 LD Audio DSP
Audio DSP 9 36 SOC E 70 EB Audio DSP
Class-D 1 2/9 37 SOC E D8 EB TAS5760LD SSB/Audio DSP
DSP EEPROM 9 38 SOC E A0 EB Durango Audio DSP
Class - D 2 2/9 39 SOC E DA EB TAS 5760 LD SSB/Audio DSP
T° sensor SSB 2 42 SOC E 98 EB LM 75 T°sensor
Light sensor 6 43 SOC E 52 EB TSL2571 SET
B&O signal board 4 44 SOC E EB
HDD XFS repair 8 45 SOC E EB
DSP doesn’t boot (SW cause) 9 52 SOC E 70 EB MT5593 Audio DSP
SOC doesn’t boot (SW cause) 2 53 St-by µP P D4 BL MT5593 SSB
FRC 2 61 SOC E 34 EB NT72324/72333 SSB
ASIC 2 62 SOC E 84 EB ASIC SSB
Display 5 63 SOC E 34 EB Innolux Display