What to do if my Philips UHD TV cannot connect to the network?
First, verify that your router and/or modem is properly connected. Next, check that the Ethernet cable connection between the TV and your router or modem is properly secured. If the problem persists, power cycle the router and/or modem and check your network settings.
Information about warranty terms, including risks of injury, damage, or voiding the warranty.
Details on LCD/LED pixel properties, including potential for black dots or bright points.
Instructions for replacing the main fuse, including compliance and correct type.
Information on HDMI trademarks and their owners.
Covers risks of electric shock, fire, injury, swallowing batteries, and overheating.
Covers risks from power cords, lightning, hearing damage, and low temperatures.
Guidelines for cleaning and maintaining the TV screen to prevent damage.
Information on product recycling, disposal, and environmental protection use period.
Details of the TV's physical control panel buttons and their functions.
Details the functions of various buttons on the remote control for TV operation.
Instructions for powering the TV on, off, or putting it into standby mode.
Guidelines for effective use of the remote control, including sensor range and aiming.
Methods for changing channels using channel list or direct input.
How to select and view content from external connected devices.
How to open the TV settings menu and navigate its options.
Steps to change the menu language and input method settings.
Options for adjusting picture quality, including styles and manual settings.
Available picture format options for adjusting the screen display aspect ratio.
Methods for adjusting sound settings, including quick and manual options.
How to use the Electronic Program Guide to view and schedule programs.
Instructions for program recording using a connected USB storage device.
Operating connected devices using the TV remote via HDMI CEC.
Configuring EDID version for display capabilities under HDMI source.
Setting a timer to switch the TV to standby after a specified duration.
Customizing TV settings like picture, sound, EasyLink, and system preferences.
Enabling or disabling the Quick Boot function to speed up TV startup.
Instructions for checking and updating the TV software via network or USB.
Steps to connect a USB device and play media files like pictures, music, videos.
How to browse, select, and view picture files from a connected USB device.
Options for customizing the display of picture slideshows.
How to select and play music files from a USB device.
Playing background music simultaneously while viewing picture slideshows.
How to select and play video files from a connected USB device.
Proper steps to disconnect a USB storage device to prevent data damage.
Steps to automatically scan for and tune in available TV channels.
Guide to manually installing and fine-tuning analog and digital channels.
Instructions for directly inputting frequencies to scan for digital channels.
Connecting the TV to the internet and accessing Smart TV features.
How to obtain, manage, and switch between TV applications from the App store.
Selecting network connection types like Wired or Wi-Fi and viewing MAC address.
Steps for connecting the TV to a PC network or Internet via Ethernet cable.
Setting up a wired network connection using DHCP for automatic configuration.
Connecting the TV to a wireless network using WPS or manual setup.
Displaying mobile device content on the TV screen synchronously.
Enabling screen sharing to connect a mobile device to the TV wirelessly.
How to disconnect a mobile device during screen transmission.
Lists supported computer and HDMI video resolutions with refresh rates.
Details supported storage devices and compatible multimedia file formats.
Specifies the sound output power of the TV.
Indicates the native resolution of the TV display.
Information on aerial input, supported ATV/DTV systems.
Specifies the type of batteries required for the remote control.
Details main power supply voltage, standby consumption, and power usage.
Guidance on mounting the TV using compatible VESA mounts and clearance.
Common problems like TV not switching on or remote control not working.
Troubleshooting steps when previously installed channels do not appear.
Solutions for no picture, sound with no picture, poor reception, or incorrect picture fit.
Troubleshooting poor sound quality or sound only coming from one speaker.
Resolving problems with HDMI devices, HDCP, and intermittent sound disruptions.
Fixing unstable computer display on TV, checking resolution and refresh rate.
Troubleshooting failure to connect to the Internet or slow network speed.
Guidance on seeking further help via FAQs or Philips Customer Service Centre.
Information on obtaining source code for open source software used in the TV.
Details on licenses (GPL, LGPL) and warranties for open source software.
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