Why Philips UHD TV won't connect to the network?
If your Philips UHD TV cannot connect to the network, verify that your router and/or modem is properly connected. Also, ensure the Ethernet cable connection between the TV and your router or modem is properly secured. Try power cycling the router and/or modem. Finally, check your network settings.
What to do if Philips UHD TV power is on but screen image is off?
If your Philips UHD TV has power but the screen image is off, first check if the connection for your source device is properly secured. Next, check if the correct input is selected by pressing the INPUT button. Also, verify that your HDMI mode for the selected input matches the resolution output of your source device.
What to do if Philips UHD TV has no power?
If your Philips UHD TV has no power, ensure that the AC outlet supplies the proper voltage. You can test the outlet by plugging another electrical appliance into it to confirm it operates normally. If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself.
What to do if Philips UHD TV remote buttons are not functional?
If the remote buttons for your Philips UHD TV are not working, re-insert or replace the AAA batteries, making sure to align the polarities (+/–) as indicated in the remote's battery area.
What to do if Philips UHD TV has slow data connection or buffering?
If you are experiencing slow data connection or buffering on your Philips UHD TV, check the settings between your router and ISP modem or gateway, if applicable. Ensure you are connected to a stable wireless connection from your home wireless or wired network. It's not recommended to use mobile hot spots or public wireless connections.
What to do if Google Assistant button doesn't work on Philips UHD TV remote?
If the Google Assistant button on your Philips UHD TV remote isn't working, ensure that the remote is connected to the TV via Bluetooth. Also, verify that the Google Assistant feature was activated during the initial installation.
Why does Philips UHD TV take long time to start up?
If your Philips UHD TV takes a long time to start up, it might be because the TV was powered off into Low Power Standby, which results in a longer load time when powering it back on. Pressing and holding the (POWER) button for 1 second or more puts the TV into Low Power Standby. Pressing the (POWER) button for less than 1 second will put the TV into Quick Start Standby, which will have a quicker boot time when powering back on.
General| Screen Size | 65 inches |
|---|---|
| Display Type | LED |
| Refresh Rate | 60 Hz |
| Smart TV | Yes |
| Operating System | Android TV |
| HDR | HDR10, HLG |
| HDMI Ports | 3 |
| USB Ports | 2 |
| Wi-Fi | Yes |
| Bluetooth | Yes |
| Resolution | 4K UHD (3840 x 2160) |
| Chassis | Philips 65PUL7472/F7 |
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