To Next PageTo Next PageIs my Philips AC3829/10 Air Cleaner working if I don't see water vapor?
When mist is very fine, it is invisible. Also, the appliance has NanoCloud humidification technology, which produces healthy humid air from the outlet area without formation of water mist.
What to do if my Philips AC3829/10 Air Cleaner doesn't work even though it is plugged in?
The Philips Air Cleaner may not work because the filter replacement light has been flashing, and you have not replaced the NanoProtect filter, and the appliance is now locked. In this case, replace the filter and reset the filter lifetime counter. Alternatively, the water refill light may be flashing. Make sure the water tank is properly installed and there is enough water in the water tank.
What to do if Philips AC3829/10 Air Cleaner still indicates filter replacement?
If your Philips Air Cleaner still indicates that you need to replace a filter after you already did, plug in the appliance, switch it on, and then touch and hold the Timer/Reset button for 3 seconds.
What to do if Wi-Fi setup fails on Philips Air Cleaner?
If the Wi-Fi setup for your Philips Air Cleaner is unsuccessful, first ensure you are connecting to a 2.4GHz network if your router is dual-band, as 5GHz networks are not supported. Check that the purifier is within range of the Wi-Fi router; try moving it closer. Verify that the network name and Wi-Fi password are correct, noting that both are case-sensitive. Also, keep the appliance away from other electronic devices that may cause interferences and ensure your mobile device is not in airplane mode. If the issue persists, retry the setup.
What to do if my Philips AC3829/10 won't turn on?
If your Philips Air Cleaner does not work even though it is plugged in, it may be locked because the filter replacement light has been flashing and the NanoProtect filter hasn't been replaced. Replace the filter and reset the filter lifetime counter. Alternatively, the water refill light may be flashing, indicating that the water tank is not properly installed or does not have enough water. Ensure the water tank is correctly installed and filled with sufficient water.
How to reset filter replacement indicator on Philips AC3829/10 Air Cleaner?
If your Philips Air Cleaner still indicates that you need to replace a filter even after you have done so, ensure you correctly touched and held the Timer/Reset button. Plug in the appliance, touch to switch it on, and then touch and hold the Timer/Reset button for 3 seconds.
What are the white deposits on my Philips AC3829/10 Air Cleaner wick?
If you notice white deposits on the NanoCloud rotary humidification wick of your Philips Air Cleaner, these are scale consisting of minerals from the water. Follow the cleaning instructions in the user manual to address this.
How to reduce noise from Philips Air Cleaner?
If your Philips Air Cleaner is extra loud, ensure that you have removed all packaging material from the filters. If the issue persists, try changing the fan speed to a lower level.
Why is my Philips Air Cleaner so loud?
If your Philips Air Cleaner is extra loud, ensure you have removed all packaging material from the filters. You can also change the fan speed to a lower level.
Why does my Philips AC3829/10 produce a strange smell?
If your Philips Air Cleaner produces a strange smell, it could be normal if it's a plastic smell during the first few uses. If it smells burnt, contact your Philips dealer or an authorized service center. If the filter smells, remove it and place it in direct sunlight with ventilation for several hours, then reinstall it. If the odor persists, replace the filter.
General| Model | AC3829/10 |
|---|---|
| Gas filtration | Yes |
| Color | White |
| Filtration Technology | VitaShield IPS |
| Product Type | Air Purifier |
| Filtration System | HEPA and Active Carbon |
| CADR (Clean Air Delivery Rate) | 333 m³/h |
| Filter lifetime | 12 months |
Read this user manual carefully before you use the appliance, and save it for future reference.
Steps for installing the NanoProtect filter and preparing for humidification.
Instructions on setting up and resetting the Wi-Fi connection for the appliance.
Detailed steps for hygienically cleaning water tank, tray, and wick.
Understanding the lock and replacing the NanoProtect filter.
Detailed instructions for replacing the NanoCloud rotary humidification wick.
