21EN
Problem
Possible solution
The appliance
produces a
strange smell.
• The first few times you use the appliance, it may produce
a plastic smell. This is normal. However, if the appliance
produces a burnt smell even if removing filters, contact your
Philips dealer or an authorized Philips service center. The
appliance may also produce an unpleasant smell when one
of the filters is dirty. In this case, clean or replace the filter
concerned.
The appliance is
extra loud.
• If the appliance is too loud, you can change the fan speed
to a lower fan speed level. When using the appliance in a
bedroom at night, choose the silent speed.
The appliance
still indicates that
I need to replace
a filter,
but I already did.
• Perhaps you did not reset the filter lifetime counter. Switch
on the appliance. Then press and hold the power On/Off
button for 3 seconds.
The appliance
stops working,
and the air
quality light
blinks blue.
• The sensor has malfunctions. Contact your Philips dealer or
an authorized Philips service center.
The appliance
stops working,
the fan speed
indicators 1 and 2,
or 2 and 3 blink.
• The motor has malfunctions. Contact your Philips dealer or
an authorized Philips service center.
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