What does 'Er' mean on my Philips AVENT SCF396/11 Breast Pump display?
If the display on your Philips Breast Pump shows 'Er' and the device switches off, let it cool down for 30 minutes if you are operating it on battery power, then try to switch it on again. If you are using the adapter, check that you are using the one supplied with the device.
Why is there no suction on my Philips AVENT SCF396/11 Breast Pump?
If you're not feeling suction with your Philips Breast Pump, try increasing the suction level if possible. Check that the silicone diaphragm and white valve are correctly assembled and undamaged. Also, make sure all parts of the breast pump are intact and properly assembled. Ensure the pump is correctly positioned on your breast to create a seal.
What to do if Philips Breast Pump does not switch on?
If your Philips Breast Pump isn't turning on, ensure the battery is charged or connect the pump to a wall socket.
Why Philips AVENT SCF396/11 is not charging?
If your Philips Breast Pump isn't charging, use only the adapter supplied. Ensure the adapter is correctly inserted into the wall socket and the small plug into the motor unit. If the breast pump is too cold or hot, let it adjust to room temperature for 30 minutes before charging.
What to do if Philips AVENT SCF396/11 Breast Pump doesn't turn on when plugged in?
If your Philips Breast Pump doesn't switch on when connected to the wall socket, use only the adapter supplied with the pump. Ensure the adapter is correctly inserted into the wall socket and the small plug into the motor unit. Try connecting the adapter to another wall socket and then press and hold the on/off button.
Why I do not feel any suction or the suction level is too low on my Philips Breast Pump?
If possible, try a higher suction level. Check if the silicone diaphragm is assembled correctly. Check if the white valve is undamaged and assembled correctly. Check if the other parts of breast pump are intact and assembled correctly. Make sure that the pump is positioned correctly on the breast to allow a seal between breast pump and breast. If you still do not feel any suction, please contact the Consumer Care Center via www.philips.com/support.
What does ‘Er’ mean on my Philips AVENT SCF396/11 Breast Pump and why does it switch off?
If you are operating the breast pump on battery power, let it cool down for 30 minutes and try to switch it on again. If you are operating the breast pump with the adapter connected to the wall socket, check if you are using the adapter that was supplied with the device. If the problem persists, contact the Consumer Care Center via www.philips.com/support.
What to do if my Philips AVENT SCF396/11 Breast Pump does not start immediately after storage?
Make sure that the battery is fully charged or connect the breast pump to the wall socket. Perhaps you stored the breast pump at a temperature below the minimum storage temperature or above the maximum storage temperature. Let the breast pump acclimatize in a room of 20 °C/68 °F for 30 minutes to adjust its temperature to the operating range (5 °C/41 °F to 40 °C/104 °F).
Why Philips AVENT SCF396/11 doesn't start immediately after storage?
If your Philips Breast Pump doesn't start immediately after storage, ensure the battery is fully charged or connect it to the wall socket. The breast pump might have been stored at a temperature outside its operating range. Let it acclimatize in a room of 20 °C/68 °F for 30 minutes to adjust its temperature to the operating range (5 °C/41 °F to 40 °C/104 °F).
Why am I expressing little to no milk with my Philips AVENT SCF396/11?
If you're expressing little to no milk with your Philips Avent breast pump, and you don't feel enough suction, check the troubleshooting tips for 'I do not feel any suction/the suction level is too low'. If you are using the Philips Avent breast pump for the first time, you may need some practice before you are able to express any milk.
General| Type | Electric breast pump |
|---|---|
| Technology | Natural Motion Technology |
| Massage Cushion | Yes |
| Memory function | Yes |
| Bottle Capacity | 125 ml |
| Power Source | Mains or rechargeable battery |
| Pump Mechanism | Electric |
| Display | Yes |
| Included Accessories | 125 ml bottle and nipple |
| Operation | Battery |
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