Philips Avent SCF397/11

Questions and Answers

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Shannon RodriguezJul 29, 2025
Why I do not feel any suction from my Philips Avent SCF397/11?
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  Francisco FarmerJul 29, 2025
  If you do not feel any suction or the suction level is too low, try a higher suction level, if possible. Check if the silicone diaphragm is assembled correctly. Verify if the white valve is undamaged and assembled correctly. Ensure that the other parts of the breast pump are intact and assembled correctly. Also, make sure that the pump is positioned correctly on the breast to allow a seal between breast pump and breast.
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jenniferduranAug 3, 2025
What to do if my Philips Breast Pump does not switch on?
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  mpenaAug 3, 2025
  If the Philips breast pump does not switch on (indicator lights do not go on), check if you are using the adapter that was supplied with the device and that the adapter is connected correctly to the motor unit and wall socket. You can also try connecting the adapter to another wall socket to see if the breast pump can be switched on.
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tracyrichardsonAug 10, 2025
What to do if all indicator lights are flashing on Philips Avent SCF397/11 Breast Pump?
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  Allison NormanAug 10, 2025
  If all indicator lights on the motor unit are flashing and the device shuts off automatically, try to switch on the motor unit again. Also, check if you are using the adapter that was supplied with the device.
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michael75Aug 16, 2025
Why is the suction of my Philips Avent SCF397/11 Breast Pump too strong?
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  Steven MartinAug 16, 2025
  The suction of the Philips Avent breast pump might be too strong. If possible, try a lower suction level. When you express for the first time, start with the default suction level (level 5 in stimulation mode, level 11 in expression mode) and increase/decrease the level when needed. During different expression sessions, different levels may feel most comfortable for you. Make sure that you only use the Philips Avent breast pump parts provided with this breast pump. Also, check if the silicone diaphragm is undamaged (does not have small cracks, holes etc.).
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Patrick HudsonAug 22, 2025
What to do if I feel pain when using the Philips Breast Pump?
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  Carla FernandezAug 22, 2025
  If you experience pain when using the breast pump, choose a suction level that is comfortable for you. Check if the silicone diaphragm is undamaged (does not have small cracks, holes etc.) and ensure that your nipple is placed in the center of the cushion. If the pain persists, stop using the breast pump and consult your healthcare professional.

Summary

Intended Use of the Breast Pump

Important Safety Information

Safety Warnings and Precautions

Choking, Strangulation, and Injury Hazards

Warning against misuse by children or persons with reduced capabilities and keeping small parts away.

Infectious Disease Transmission Risks

Information regarding transmission risks for mothers infected with Hepatitis B, C, or HIV.

Electric Shock Hazards

Instructions to inspect the adapter and plug for damage and avoid water contact.

Contamination and Hygiene Risks

Emphasizes hygienic use by a single user and hand washing before contact.

Breast and Nipple Problem Prevention

Advice on avoiding damage, pain, or discomfort during pumping sessions.

Device Damage and Malfunction Prevention

Cautionary notes regarding proximity of RF equipment and avoiding overheating.

Cleaning and Disinfecting Procedures

Cautions for Device Care

Precautions to prevent damage and malfunction from water, heat, or detergents.

General Cleaning and Disinfection Overview

Disinfection Method

Using the Breast Pump

Breast Pump Assembly Instructions

Motor Unit and Operation Features

Pumping Instructions and Operation

Pre-Pumping Safety and Preparation

Warnings and steps to ensure safe and comfortable preparation before pumping.

Step-by-Step Pumping Guide

Detailed instructions on how to use the breast pump for milk expression.

Adjusting Modes and Suction Levels

After Use and Storage Procedures

Pausing, Switching Off, and Storage Tips

Post-Use Disassembly and Cleaning

Storing and Feeding Breast Milk

Breast Milk Storage Guidelines

Bottle Safety and Preparation

Safety warnings and preparation steps for feeding a baby using the bottle.

Heating Breast Milk Safely

Bottle Teat Selection and Bottle Care

Choosing the Right Teat Flow Rate

Warranty and Troubleshooting

Troubleshooting Common Issues

Guides users through common problems like pain, power issues, or low suction.

Low or No Milk Expression

Troubleshooting steps for when little or no milk is expressed during pumping.

Storage, EMF, and Technical Specifications

Philips Avent SCF397/11 Specifications

General

Type	Electric
Technology	Natural Motion Technology
Massage cushion	Yes
Bottle Capacity	125 ml
Material	BPA-free
Bottle Included	Yes
Included Accessories	Bottle
Modes	4 stimulation modes, 4 expression modes