24 ENGLISH
Problem Possible cause Solution
You have started a
second steaming
cycle immediately
after the previous
one has nished.
Switch o the appliance and allow it
to cool down for 10 minutes before
you start a second steaming cycle.
The water tank
gives o an
unpleasant
smell during the
rst few uses.
You have not pre-
washed the water
tank before use.
Refer to the "Cleaning and
descaling" chapter to clean the
water tank, then nish a steaming
cycle with an empty jar.
The appliance
does not
generate steam.
You have not put
water in the water
tank.
Switch o and unplug the appliance,
then add water to the water tank.
There is too much
limescale buildup
in the water tank.
Descale the water tank. Refer to the
"Descaling" section in the "Cleaning
and descaling" chapter.
The steam path,
water tank steam
outlet and jar lid
steam inlet have
been blocked.
Check the water tank steam outlet,
jar lid steam inlet and the steam
path and ensure there is nothing
blocking them.
Steam is leaking
from the water
tank.
The water tank
lid is not closed
correctly.
Close the water tank lid correctly
by turning it from unlock to lock
position.
The jar is not
assembled
correctly on the
main unit.
Place the jar correctly on the main
unit.
The jar lid steam
inlet is blocked.
Clean the jar lid steam inlet.
The ingredients
are not cooked
thoroughly.
The pieces in the
jar are too big.
Cut the food into smaller pieces
(cubes of around 1 cm).
There is too much
food in the jar.
Decrease the amount of food in the
jar.
The amount of food should not
exceed the top edge of the steam
path on the basket.
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