25ENGLISH
Problem Possible cause Solution
There is too little
water in the water
tank.
Add the correct amount of water
for the steaming time. Check the
"Ingredients and steaming time"
chapter to make sure that you
have added the correct amount of
water for the steaming time of the
ingredients you want to steam or the
recipe you want to prepare.
There is too much
limescale buildup
in the water tank.
Descale the water tank. Refer to the
"Descaling" section in the "Cleaning
and descaling" chapter.
The food in the
jar is spilling out.
There is too much
food in the jar.
Switch o the appliance and process
a smaller quantity.
Excessive steam
vapor is leaking
from the jar lid.
The jar lid is not
tted onto the jar
correctly.
Place the jar lid on the jar and
turn it counterclockwise to close it
securely.
The blending
function does
not work.
There is too much
food in the jar.
Switch o the appliance and
process a smaller quantity. Never
put so much food in the jar that the
lid does not close. We advise that
the MAX food volume for blending
should not exceed 400 g.
The jar is not
placed on the main
unit correctly.
Place the jar on the main unit
with the lid on the top, align the
handle on the jar with the
icon
on the main unit, and turn the jar
counterclockwise to securely lock it
in place on the main unit.
The jar lid is not
locked onto the jar
correctly.
Place the jar lid on the jar and
turn it counterclockwise to close it
securely.
You are using the
appliance to blend
sticky food such as
cheese.
Check the ingredients and steaming
time table or recipe examples
and choose ingredients that are
appropriate for blending.
You have been
using the
blending function
continuously for
more than 30
seconds.
Stop blending and let the appliance
cool down for a few seconds and
then start blending again.