Philips D6350 - 20 Frequently Asked Questions

38 EN
20 Frequently
asked questions
No signal bar is displayed on the screen.
• The handset is out of range. Move it closer
to the base station.
• If the handset displays [Register your
Handset], put the handset on the base
until the signal bar appears.
Tip
• For further information, see 'Register additional
handsets' on the Services section.
If I fail to pair (register) the additional
handsets to the base station, what do I do?
• Your base memory is full. Unregister
the unused handsets and try again (see
'Unregister handsets' on page 34).
• If registration fails, unplug the power
adapter from the base station and plug it
back. Wait for 15 seconds, and then repeat
the registration procedure.
The range is short. How can I improve it?
The range is subject to environmental factors,
like electrical devices or walls in between.
• Move the base station to another corner/
room.
• Move the base station away from other
electrical appliances nearby that could
interfere with the range (like routers, TV,
radio, etc.).
• Do not put the base station on a metallic
desk or a metallic table top.
• Turn off the ECO mode.
My handset is in searching or unavailable
status, what do I do?
• Make sure that the base station has power
supply.
• Move the handset closer to the base
station.
• Register the handset to the base station.
I have chosen a wrong country in Welcome
screen, what do I do?
Reset your phone settings to the original
factory settings (see 'Restore default settings'
on page 34).
I have chosen a wrong language which I cannot
read, what do I do?
1 Press to go back to the standby screen.
2 Press to access the main menu screen.
3 Press / to select , then you see one of the
following texts appear on the screen:
Telefooninst. > Taal
Phone setup > Language
Réglages > Langue
Telefon-Setup > Sprache
Cong. telef. > Lingua
4 Select it to access the language options.
5 Select your own language.
The handset loses connection with the base
or the sound interrupts during a call.
• The handset is nearly out of range. Move it
closer to the base station.
• Check if the ECO mode is activated. Turn it
off to increase the handset range and enjoy
the optimal call conditions.
• Re-register the handset to the base station.
No dialing tone/no free line.
• Check your phone connections.
• The handset is out of range. Move it closer
to the base station.
• The handset is in [searching] or
[Unavailable] status. Register the handset
to the base station..
No docking tone.
• The handset is not placed properly on the
base station/charger.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.