Philips DE3223 - 8 Troubleshooting

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8 Troubleshooting
Thischaptersummarizesthemostcommonproblemsyoucouldencounterwiththedehumidier.If
youareunabletosolvetheproblemwiththeinformationbelow,visitwww.philips.com/supportor
contact the Consumer Care Center in your country for assistance.
Problem Possible solution
The appliance does not
work even though it is
plugged in to the wall
socket and switched
on.
• Thetimerissettoaspecictimeinterval.Resetorturnothetimer.
• Tryadierentelectricalsocketorcheckthewallswitch.
• Makesurethatthewatertankisemptyandplacedinthe
dehumidierproperly.
The water tank is
empty but the
indictor is still on.
• Removethewatertankfromthedehumidierandplaceitbacktothe
dehumidieragain.
There is no air
dehumidication
in the room or the
dehumidifying
eectivenessislow.
• Makesuretheairinletandoutletarenotblocked.
• Theroomhumidityisbelowwhatthedehumidierissetto.Selecta
lower humidity level.
• Makesurethatnoexteriordoorsorwindowsareopen.
• The current temperature is low in the room. Try again until the
temperature rises up.
Water leaks from the
dehumidier.
• Makesurethatthedehumidierisingoodconditionandthewater
tank is not cracked.
Thedehumidierdoes
not collect water.
• Thehumidityislow.Thedehumidierautomaticallyresumesworking
when the humidity level is increased.
• The temperature is low. Wait until the temperature rises up.
Theairowthatcomes
out of the air outlet is
signicantlyweaker
than before.
• Thebackcoverisdirty.Cleanthebackcover(seechapter"Cleaning").
Thedehumidier
produces a unpleasant
smell.
• Therstfewtimesyouusethedehumidier,itmayproduceaplastic
smell. This is normal.
• Ifthedehumidierproducesaburntodor,switchOFFandunplug
from the electrical outlet. Contact the Consumer Care Center in your
country for assistance.
Thedehumidieris
loud.
• Ifthedehumidieristooloud,changethefanspeedtoalowerfan
speedlevel.Whenusingtheproductinabedroomatnight,choosea
lower fan speed.
• Makesurethatthedehumidierisplacedonaatandstablesurface.
Errorcodes"E3"“E4”
or"E5"displaysonthe
screen.
• Thedehumidierhasmalfunctions.ContacttheConsumerCare
Center in your country.