Philips EP4010 - Meaning of the Error Codes

Error code Problem Cause Possible solution
The brew group is not
positioned correctly.
Switch off the machine. Remove the
brew group and reinsert it. Make sure
the two reference signs on the side
match before you slide the brew
group back into the machine (see
'Reinserting the brew group'). Then
switch the machine on again.
05 There is a water
circuit problem.
There is air in the
water circuit.
Switch off the machine. Make sure
you insert the water tank into the
machine properly. Check if the water
tank compartment is clean and free
from coffee beans. Then switch the
machine on again.
Restart the machine by switching it
off and on again. Try to dispense 2-3
cups of hot water.
The AquaClean filter
was not prepared
well before
installation.
Switch off the machine and remove
the filter from the water tank. Then
switch on the machine again and
dispense 2-3 cups of hot water. If this
works, prepare the AquaClean filter
for installation (see separate quick
start guide) and reinsert it in the
water tank. If again error code 05
appears on the display, the filter
needs to be replaced.
14 The machine is
overheated.
This can have several
causes.
Switch the machine off and switch it
back on again after 30 minutes.
Meaning of the error codes
Below you find a list of the error codes showing problems that you can solve
yourself. Support videos are available on www.philips.com/coffee-support.
If another error code appears, please contact the Philips Consumer Care
Center in your country. For contact details, see the warranty leaflet.
Error code
Problem Cause Possible solution
01 The coffee grinder is
blocked
The coffee exit duct is
clogged.
Switch off the machine. Clean the
coffee exit duct thoroughly with the
handle of the measuring spoon or a
spoon handle. Then switch the
machine on again.
03 - 04 There is a problem
with the brew group.
The brew group is
dirty or not well
greased.
Switch off the machine. Rinse the
brew group with fresh water, let it air-
dry and then lubricate it (see
'Lubrication'). Then switch the
machine on again.
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