Troubleshooting
This chapter summarises the most common problems you could
encounter with the water purier. If you are unable to solve the problem
with the information below, contact the Consumer Care Centre in your
country.
Problem Solution
Water leaks from
the attachment nut.
Perhaps you have not installed the water
purier properly. Reinstall the water
purier according to the instructions in this
user manual.
Perhaps the attachment nut or the tap adapter
is damaged. Contact an authorised Philips
service centre.
Perhaps the tap water pressure is higher than
specied.
You may need to wind some Teon
tape around the thread of the tap adapter.
Water leaks from the
bottom of the lter
housing unit.
Perhaps the lter cartridge is not properly
installed. Reinstall the lter cartridge. See
chapter ‘Preparing for use’, section ‘Installing the
lter cartridge’.
The water ow is
weak at the unltered
setting.
Perhaps the stainless steel screen under the
rubber washer inside the water selection unit is
clogged. Clean it with a soft brush and rinse it.
The water ow is
weak at the ltered
setting.
Perhaps the lter cartridge is clogged. Replace
the lter cartridge. See chapter ‘Replacement’,
section ‘How to replace the lter cartridge’.
Perhaps the tap water pressure is lower than
specied.
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