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Problem Possible Cause Solution
The machine grinds the
coee beans but no coee is
brewed (see note).
The brew group is dirty. Clean the brew group (“Brew Group
Cleaning” section).
The water circuit is not primed. Fill the water tank with fresh water
and dispense hot water.
This might occur when the ma-
chine is automatically adjusting
the dose.
Brew a few cups of espresso coee
as described in the “Saeco Adapting
System” section.
The coee dispensing spout is
dirty.
Clean the coee dispensing spout.
The coee is too weak (see
note).
This might occur when the ma-
chine is automatically adjusting
the dose.
Brew a few cups of espresso coee
as described in the “Saeco Adapting
System” section.
The ceramic coee grinder is set
to a coarse grind.
Adjust the ceramic coee grinder to
a ner setting (see the “Adjusting the
Ceramic Coee Grinder” section).
Coee is brewed slowly (see
note).
The coee grind is too ne. Change coee blend or adjust the
grind setting as explained in the “Ad-
justing the Ceramic Coee Grinder”
section.
The water circuit is not primed. Fill the water tank with fresh water
and dispense hot water.
The brew group is dirty. Clean the brew group (“Brew Group
Cleaning” section).
The drip tray gets lled al-
though no water is drained.
Water is drained automatically by
the machine into the drip tray to
manage the rinsing of the circuits.
This is a standard operating proce-
dure.
Note:
These problems can be considered normal if the coee blend has been changed or if the machine has just been
installed. In this case, wait until the machine performs a self-adjusting operation as described in the “Saeco Adapt-
ing System” section.