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Philips HTL9100 - Bluetooth Connectivity Troubleshooting

Philips HTL9100
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16 EN
No sound from the wireless subwoofer.
• Wirelessly connect the subwoofer to the
main unit (see 'Pair up with the subwoofer'
on page 8).
Distorted sound or echo.
• If you play audio from the TV through the
SoundBar, make sure that the TV is muted.
Audio and video are not synchronized.
• Press AUDIO SYNC +/- to synchronize
the audio with the video.
Bluetooth
A device cannot connect with the SoundBar.
• The device does not support the
compatibleprolesrequiredforthe
SoundBar.
• You have not enabled the Bluetooth
function of the device. See the user manual
of the device on how to enable the
function.
• The device is not correctly connected.
Connect the device correctly.
• The SoundBar is already connected with
another Bluetooth device. Disconnect the
connected device, then try again.
Quality of audio play from a connected
Bluetooth device is poor.
• The Bluetooth reception is poor. Move the
device closer to the SoundBar, or remove
any obstacle between the device and the
SoundBar.
The connected Bluetooth device connects and
disconnects constantly.
• The Bluetooth reception is poor. Move the
device closer to the SoundBar, or remove
any obstacle between the device and the
SoundBar.
• Turn off Wi-Fi function on the Bluetooth
device to avoid interference.
• For some Bluetooth, the Bluetooth
connection can be deactivated
automatically to save power. This does not
indicate any malfunction of the SoundBar.

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