Philips HU4804 - 8 Troubleshooting

14
EN
8 Troubleshooting
This chapter summarizes the most common problems you could encounter with the
humidier. If you are unable to solve the problem with the information below, visit
www.philips.com/support or call 1-866-309-8817 for assistance.
Problem Possible solution
The humidier does
not work.
• Make sure that the humidier is connected to an electrical
outlet.
• Make sure the reservoir is lled with water and the upper
unit is placed properly onto the reservoir.
• If the problem persists, call 1-866-309-8817 for assistance.
There is no air
humidication.
• Make sure the reservoir is lled with water and the upper
unit is placed properly onto the reservoir.
• The humidier will stop working if the current humidity
level reaches 70%RH. Humidity level above 70%RH
does not make users feel comfortable, so the humidier
automatically turns o to ensure optimal humidication
performance.
The reservoir leaks. • Make sure the humidier is not overlled with water.
• Make sure the humidier is properly assembled every time
after you clean it or after you remove the upper unit and/or
reservoir for relling.
• Make sure the reservoir is properly placed. If the problem
persists, call 1-866-309-8817 for assistance.
I do not see the
current humidity
indication change.
• Make sure you have assembled the lter around the lter
support.
• The lter is dirty. Rinse and/or descale the lter (see the
chapter ‘Cleaning the lter’ and ‘Removing scale‘).
• Your room might have too much ventilation. Please close
doors and windows.
• Your room size is too big. The recommended room size is
269 sq.ft/25m
2
.
There are some white
deposits on the lter.
• The white deposits are called scale and they consist of
minerals from the water. Scale on the lter aects the
humidifying performance, please follow the cleaning
instructions in the user manual.
The lter turns
yellowish after some
time.
• The yellow deposits are a natural eect of the wick
material, and it has no impact on humidication
performance. Clean the lter to remove the scale, and
replace the lter every three months.