Plantronics Blackwire C520-M User Manual

Getting started:
The Plantronics Blackwire headset is ready to use
with your computer and Microsoft® Lync®.
1. Connect your headset to the computer.
If this is the first time you are connecting
the headset, wait for the installation
process to complete. Restart the
computer if directed to do so.
Configuring Microsoft Lync to always route call
audio to the headset:
2. Click on the Options button in the main
Microsoft Lync window.
3. Select the Audio Device option.
4. Choose your Plantronics headset for
Audio Device.
5. Check the Also Ring box for Secondary
Ringer and choose your PC speakers
from the drop down menu if you would
like them to ring for incoming calls.
6. In this screen you can also test and
adjust volumes.
7. Click Ok when finished.
Note: USB configuration settings are unique for
each USB port. If you connect the headset to a
different port you will need to make these
changes again to set behavior for that USB port.
Blackwire® C510-M™/C520-M™ Quick Setup Guide
Welcome:
Using a Plantronics Blackwire headset for PC
calls will deliver a simpler, more comfortable
and better sounding audio experience than
you could get using just your computer’s
internal microphone and speaker.
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4
2
3
Control Functions:
 A. Mute microphone
 B. Volume adjust
 C. Call answer/end

Blackwire C510-M/C520-M Key Features:
 Manages PC calls with Smart Sensor™
convenience
 One-touch call answer/end, vol +/-, and mute
 Inline indicator lights and user friendly audio
tones alert the user to connection, mute and
volume status
 PC wideband audio with noise-canceling
microphones for the best audio quality on calls
 Take it on the go, with folding ear cushions and
included carrying case
 Monaural (C510-M), Stereo (C520-M)
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A
B
C
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*This picture shows the
Stereo (C520-M) version

Plantronics Blackwire C520-M Specifications

General

Headset type	Binaural
Product type	Headset
Certification	Microsoft Lync\\r Microsoft OCS 2007
Plug and Play	Yes
Product color	Black
Wearing style	Head-band
Recommended usage	Calls/Music
Connectivity technology	Wired
Impedance	- Ω
Magnet type	-
Ear coupling	Circumaural
Headphone frequency	- Hz
Microphone type	Boom

Summary

Product Introduction and Features

Welcome and Headset Benefits

Introduces the Plantronics Blackwire headset for PC calls, highlighting improved audio experience.

Headset Control Functions

Details the primary controls on the headset: Mute microphone, Volume adjustment, and Call answer/end.

Key Features and Models

Lists core features like Smart Sensor, one-touch controls, audio quality, portability, and model variants.

Getting Started with Microsoft Lync

Initial Connection and Installation

Guide to connecting the headset to the computer and completing the initial installation process.

Configure Lync Audio Routing

Steps to set the Plantronics headset as the default audio device in Microsoft Lync.

Set Secondary Ringer and Adjust Volume

Options to enable PC speaker ringing for incoming calls and adjust audio volumes in Lync.

Making and Receiving Calls with Lync

Making a Call

Instructions on how to initiate a call to an existing contact or by manually entering a number.

Receiving and Answering Calls

Details how to answer an incoming call using the headset or the notification window.

Redirecting a Call

Explains the process of redirecting an incoming call to another option.