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General| Brand | Plantronics |
|---|---|
| Model | Blackwire C315 |
| Category | Headsets |
| Language | English |
Details the minimum and recommended system specifications for the headset, including OS, processor, RAM, hard disk, display, and browser.
Provides contact information for technical support and additional resources via the Plantronics website.
Explains the function of each button on the headset's inline control for managing calls and volume.
Instructions on how to adjust the headband for a comfortable fit over the ears.
Guidance on wearing the headset on either side and positioning the microphone boom for optimal pickup.
How to gently bend the microphone boom for optimal voice pickup, specifying distance from the mouth.
Steps to download and install the latest Plantronics software for enhanced headset features.
Details where to find and start the Plantronics Control Panel on your computer.
Information on how to use the update manager for checking and installing software and firmware updates.
Lists compatible softphones and provides specific instructions for Skype integration.
How to customize media player behavior when receiving softphone calls.
Explains that the USB headset is automatically powered on when plugged into the computer.
Instructions for answering, ending, and making calls using the headset inline control and softphone.
How to control listening volume using the volume up and down buttons on the inline control.
Press volume up (+) or down (-) on the inline control to increase or decrease listening volume.
Instructions to adjust speaking volume via computer sound control panel/preferences.
How to mute the microphone using the inline control, indicated by a solid red LED.
Solutions for common headset issues like not hearing callers or callers not hearing you.
Troubleshoots unresponsive buttons, suggesting PC active state and Plantronics software.
Addresses softphone compatibility issues and the need for installed Plantronics software.
Troubleshoots unresponsive call control buttons, suggesting PC active state and Plantronics software.
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