Plantronics Blackwire C620 User Manual

Getting started:
Follow the steps below to get call answer/end controls
with your Blackwire headset and Cisco® Unified
Communications Integration for Microsoft® Lync™.
1. Connect your headset to the computer. If this is
the first time you are connecting, wait for the
installation process to complete.
2. To get call control features, please download
the latest version of Plantronics software at
plantronics.com/software.
Note: Check with your IT staff before installing software
on your computer.
Configuring Cisco Unified Communications Integration
for Microsoft Lync to always route call audio to the
headset:
3. In the Cisco window, click the Settings button.
4. Then in the Cisco UC Options window, select
Audio.
5. Next select your Plantronics headset as the
default device for both Microphone and
Speakers.
6. Now you can select which device plays your
incoming call alerts by selecting an option for
Ringtone. These sounds typically route through
your PC speakers, but can come through your
Plantronics headset if you prefer.
7. In this screen you can also adjust Speakers and
Ringtone volume levels.
8. When you are finished, click OK.
Note: USB configuration settings are unique for each USB port.
If you connect the headset to a different port you will need to
make these changes again to set behavior for that USB port.
Blackwire® C610™/C620™ Quick Setup Guide
Welcome:
Using a Plantronics Blackwire headset for PC
calls will deliver a simpler, more comfortable
and better sounding audio experience than
you could get using just your computer’s
internal microphone and speaker.
©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Blackwire, C610 and C620 are trademarks or registered trademarks of Plantronics, Inc. Cisco is a registered trademark of Cisco Systems Inc. and/or its affiliates in the U.S. and other
countries. Microsoft and Lync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Published 10.11
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Blackwire C610/C620 Key Features:
 Wideband for best PC audio telephony
 Engineered for all-day comfort
 Innovative, user-friendly design
 Monaural (C610), Stereo (C620)
Control Functions:
 A. Mute Microphone
 B. Volume Adjust
 C. Call Answer/End

A
B
C
*This picture shows the
Stereo (C620) version

Plantronics Blackwire C620 Specifications

General

Product type	Headset
Product color	Black
Recommended usage	Calls/Music
USB connectivity	Yes
Connectivity technology	Wired
Microphone type	Boom

Summary

Getting Started with Plantronics Headset

Connect Headset and Install

Connect the Plantronics headset to your computer and await the installation process completion.

Download Plantronics Software

Obtain the latest Plantronics software from plantronics.com/software for enhanced call control features.

Configure Cisco Lync Audio Settings

Set Default Audio Devices

In Cisco UC Options, select your Plantronics headset as the default device for microphone and speakers.

Configure Ringtone and Volume

Adjust ringtone output and speaker/ringtone volume levels in Cisco UC Options for Lync.

Making and Receiving Calls with Cisco Lync

Making a Call

Instructions for making calls by dragging contacts or entering numbers in the Cisco Lync interface.

Ending a Call

Learn to end calls using headset controls or the red phone icon in the Cisco Lync call window.

Receiving a Call

Details on answering incoming calls via notification windows or the phone icon in Cisco Lync.