1
TROUBLESHOOTING
SYMPTOM SUGGESTION
I cannot hear caller/dial tone. • Check that all cords and jacks are
connected correctly.
• Check that the base has power
(power indicator * is red) and
the headset battery is fully charged.
• Try other telephone configuration
dial settings on the base unit.
Ensure the selected number is
directly in line with the horizontal
position indicator. See Step 4.4 in
the QSG.
• Ensure you are in headset mode.
Press the talk button to select
correct mode.
The talk indicator light on the
base is on (green).
• Select another listen volume
master setting on the base.
Callers cannot hear me. • Try other telephone configuration
dial settings on the base unit.
Ensure the selected number is
directly in line with the horizontal
position indicator. See Step 4.4 in
the QSG.
• Increase the speak volume fine
tune on the base unit.
If the volume is still too low,
increase the talk volume master
setting on the bottom of the
base unit.
• Check that the mute function is off.
See Step 5.2 in the QSG.
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