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Plantronics CS55 User Manual

Plantronics CS55
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WARRANTY
SOUND INNOVATION
Limited Warranty
• This warranty covers defects in materials and workmanship of products manufactured,
sold or certified by Plantronics which were purchased and used in the United States.
• This warranty lasts for one year from the date of purchase of the products.
• This warranty extends to you only if you are the end user with the original purchase
receipt.
• We will, at our option, repair or replace the products that do not conform to the
warranty. We may use functionally equivalent reconditioned/refurbished/remanufactured/
pre-owned or new products or parts.
• To obtain service in the U.S., contact Plantronics at (800) 544-4660 ext. 5538.
• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.
• This warranty gives you specific legal rights, and you may also have other rights that
vary from state to state. Please contact your dealer or our service center for the full
details of our limited warranty, including items not covered by this limited warranty.
©2006 Plantronics, Inc. All rights reserved. Plantronics, the logo design, CS50, CS55. IntelliStand, and
Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are
the property of their respective owners.
US patents 5,210,791; 6,735,453; 6,903,693; D492,667; Australia 303306; EM 293964; 69109; Patents
Pending.
Printed in USA. 73156-01 (02.06)
USER GUIDE
CS50/55
......................................................................................
WIRELESS OFFICE HEADSET SYSTEM
Plantronics Inc.
345 Encinal Street
Santa Cruz, CA 95060 USA
Tel: (800) 544-4660
www.plantronics.com

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Plantronics CS55 Specifications

General IconGeneral
Rechargeable batteryYes
CompatibilityTelephone
Charging time180 min
Wireless range91.44 m
Connectivity technologyWireless
Headset typeMonaural
Product typeHeadset
Product colorBlack, Silver
Recommended usageOffice/Call center
Microphone typeBoom

Summary

Package Contents

Headset and Wearing Options

Illustrates the different headset styles and wearing options available, including earloops and headband.

Base Components

Details the different parts of the headset base unit, including CS50 and CS55 models.

Handset Lifter (Optional)

Shows the optional handset lifter accessory and its components for automated call handling.

Features Overview

Base - Top View

Identifies front and rear features of the base unit, including indicator lights and volume controls.

Base - Bottom View

Details the bottom view of the base unit, showing connection jacks and the IntelliStand switch.

Headset Components

Illustrates the headset, detailing its front and rear controls and microphone placement.

Handset Lifter Components

Shows the handset lifter and its various parts, including the arm, power cord, and accessory jack.

Setup Guide

Connecting the Base Unit

Step-by-step instructions for connecting the headset base to the phone and power source.

Optional Handset Lifter Setup

Installing the Handset Lifter

Instructions for connecting and positioning the optional handset lifter accessory.

Headset Operation

Adjusting Fit

Guide on how to adjust the headset for a comfortable and secure fit using earloops or headband.

Making, Answering, and Ending Calls

Instructions on how to manage calls using the headset's call control button without the lifter.

Advanced Call Handling

Calls with Handset Lifter

Steps for making and ending calls using the headset with the optional handset lifter installed.

Checking Compatibility

Procedure for testing and adjusting phone compatibility for optimal audio performance.

Audio Adjustments

Listening Volume Control

Details on adjusting listening volume using both minor and major controls on the headset and base.

Speaking Volume Control

Instructions for adjusting speaking volume via minor and major controls on the headset base.

Headset Mute Function

How to mute the headset microphone, including visual and audible indicators.

Controls and Indicators

Headset Controls and Tones

Description of headset controls, their actions, and the corresponding audio tones.

Base Indicator Lights

Explanation of the indicator lights on the CS55 and CS50 base units for various statuses.

Troubleshooting Common Issues

Resolving No Power or Headset Issues

Solutions for problems like no lights on the base or the headset not working with the base.

Addressing Audio Problems

Troubleshooting steps for callers not hearing you, distorted sound, or background noise.

Call Dropping and Static

Solutions for calls dropping unexpectedly or experiencing static interference.

Headset Beeps and Lifter Functionality

Guidance on understanding headset beeps and resolving issues with the automatic handset lifter.

System Management

Subscription Process

Steps for re-subscribing a replacement headset to the base unit for proper communication.

Battery Replacement

Instructions on how to replace the headset battery when talk time performance degrades.

System Reset Procedure

Guide to performing a system reset to recover from certain fault conditions.

Accessories and Support

Additional Parts

Details on optional accessories like the extender arm and ringer microphone.

Maintenance Guidelines

Recommendations for cleaning and maintaining the headset equipment safely.

Technical Assistance

Information on how to obtain technical support and contact Plantronics.

Regulatory Notices

Important compliance information, including FCC requirements and RF exposure.

Product Warranty Information

Limited Warranty Details

Covers the terms, duration, and conditions of the limited warranty for Plantronics products.

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