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Plantronics CS50 User Manual

Plantronics CS50
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SOUND INNOVATION
© 2005-2006 Plantronics, Inc. All rights reserved. Plantronics, the logo design, CS50, CS55, IntelliStand,
and Plantr
onics Sound Inno
v
ation ar
e trademarks or registered trademarks of Plantronics, Inc. All other
trademarks are the property of their respective owners.
Patents U.S. 5,210,791; 6,735,453; 6,903,693; D492,667; Australia 303306; EM 293964 and 69109 and
Patents Pending.
Printed in USA. 72940-01 (01.06)
CS50/55
......................................................................................
WIRELESS OFFICE HEADSET SYSTEM
SYSTÈME DE MICRO-CASQUE SANS FIL POUR LE BUREAU
USER GUIDE_
GUIDE DE L'UTILISATEUR_
Plantronics Inc.
345 Encinal Street
Santa Cruz, CA 95060 USA
Tel: (800) 544-4660
www.plantronics.com
CS55_CN_013106.qxd 3/9/06 11:17 AM Page ii

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Plantronics CS50 Specifications

General IconGeneral
Wireless TechnologyDECT 6.0
MicrophoneNoise-canceling
Wearing StyleOver-the-ear
TypeWireless headset
RangeUp to 300 ft
CompatibilityDesk phones

Summary

Package Contents

Core System Components

Includes headset, base unit (CS55/CS50), AC charger, and telephone cord.

Optional Accessories

Includes handset lifter, ringer microphone, and extender arm for enhanced functionality.

Nortel Phone Specific Part

Component designed exclusively for Nortel i2004 phones.

Product Features Overview

Base Unit Features

Details controls and connections on the top and bottom of the base unit.

Headset and Lifter Features

Describes the components and functions of the headset and optional handset lifter.

Initial Setup and Connection

Connecting the Base to Phone and Power

Steps to connect the telephone cord to the base and power adapter.

Optional Handset Lifter Setup

Lifter Placement and IntelliStand™ Configuration

Guidance on positioning the lifter and configuring automatic functions.

Charging the Headset

Charging Procedure and Indicators

How to place the headset in the cradle and understand charging lights.

Charge Time Information

Details on minimum and full charging durations for the headset.

Adjusting Headset Fit

Securing Speaker and Fitting Headband

Steps for attaching the speaker and fitting the headband for comfort.

Microphone Positioning

Orienting the microphone correctly towards the chin for optimal audio.

Optimal Positioning Guidelines

Recommended Base-Headset Separation

Guidance on the optimal distance between base and headset for signal quality.

Checking Phone Compatibility

Using the Compatibility Dial Setting

Adjusting the base unit dial for optimal phone compatibility.

Testing and Fine-Tuning Settings

Using calls to find the best compatibility setting for clear communication.

Managing Calls

Call Control Without Handset Lifter

Operating calls using only the headset button for making, answering, and ending.

Call Control With Handset Lifter

Using the headset button and lifter for call management.

Adjusting Listening Volume

Minor Volume Adjustments

Using headset controls for small listening volume changes during a call.

Major Volume Adjustments

Using base unit controls for larger listening volume changes.

Telephone Volume Pre-setting

Instruction to set phone volume mid-range before adjusting headset volume.

Adjusting Speaking Volume

Minor Speaking Volume Adjustments

Using base unit controls for small speaking volume changes.

Major Speaking Volume Adjustments

Using base unit controls for large speaking volume changes.

Headset Controls and Indicators

Headset Buttons and Functions

Details on volume, mute, and call control buttons on the headset.

Headset Indicator Lights

Understanding the LED status lights on the headset.

Base Unit Indicators

Base Indicator Light Meanings

Explains the status of lights on the CS50/CS55 base unit for power, charging, and talk.

Headset and Base Subscription

Re-subscribing Units

Procedure to re-pair a replacement headset with the base unit.

Subscription Status Confirmation

Indicators confirming successful headset-base pairing.

System Reset

Performing a System Reset

Steps to reset the headset and base unit to factory settings to resolve issues.

Reset Confirmation

Indicators that confirm the system reset operation is complete.

Replacing the Headset Battery

Battery Lifespan and Replacement

Information on battery life and how to order and replace it.

Equipment Maintenance

Cleaning Procedures and Restrictions

Guidelines for cleaning the equipment safely and effectively, including what not to use.

Troubleshooting Guide

No Power or Connection Issues

Solutions for problems with the base unit not powering on or headset not connecting.

Audio and Call Quality Problems

Resolving issues like poor sound, echoes, static, or dropped calls.

Headset Beep Notifications

Interpreting different beep sounds from the headset for status alerts.

Troubleshooting Advanced Issues

Battery and Lifter Malfunctions

Solutions for degraded battery performance and handset lifter operational issues.

IntelliStand™ and Pairing Problems

Troubleshooting IntelliStand™ features and headset-base subscription issues.

Additional Parts and Accessories

Extender Arm and Ringer Microphone

Details on using the extender arm and installing the ringer microphone.

Nortel 12004 Phone Compatibility

Information on specific parts for Nortel i2004 phones.

Warranty and Service Information

Product Warranty Terms

Details of the limited warranty for Plantronics products purchased in Canada.

Obtaining Technical Assistance

How to contact Plantronics for service and technical support.

Regulatory Compliance

Industry Canada Notice

Compliance statement regarding radio equipment regulations in Canada.

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