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Plantronics T20 - Step 3: Call Operations; Placing a Call; Conference Calls; Receiving a Call

Plantronics T20
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9
REDIAL FEATURE
The base unit will store the last number dialed. The last
number can be automatically redialed by pressing the Redial
Button .
HOLD BUTTON
The Hold Button allows you to suspend an active telephone
call on Line 1 to answer or originate a second call on Line 2
or vice versa.
FLASH FEATURE
If your telephone service includes call waiting, the Flash
Button allows you to toggle between two calls. When your
phone alerts you to a second call, press the Flash Button to
place the current call on hold and to immediately connect you
to the second call. Press the Flash Button again to return to the
first caller.
This feature can also be used with most office telephone
systems to transfer a call to another extension. Press Flash
to hear a dial tone, enter the extension number, after the
extension rings, press Flash again or hang up to transfer
the call.
MUTE FEATURE
When you activate the Mute Button , the calling party cannot
hear your voice but you will be able to hear the calling party.
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TROUBLESHOOTING
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CONVENIENCE FEATURES
Make sure all connections are correct and firmly in place.
Ensure AC Power Adapter is connected and power is on.
Make sure you have pressed Line 1 or Line 2 and
corresponding Indicator Light or is on.
Adjust Listen Volume Control .
Ensure that Headset is centered on your ear.
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G
I CANNOT HEAR A DIAL TONE
I CANNOT DIAL A NUMBER
Make sure Tone/Pulse Switch Setting is correct.
CALLER CANNOT HEAR MY VOICE
Make sure the Mute Button is turned off with the Indicator
Light off.
Adjust Headset so the microphone is closer to your mouth.
ONLY ONE LINE IS WORKING
Make sure you are using correct cable and Line Jack, or .
PLANTRONICS HELP DESK
The Plantronics Help Desk is ready to assist you!
Dial 1-800-544-4660 Monday through Friday 8:00 a.m. to
5:00 p.m. Pacific Standard Time or visit our website at
www.plantronics.com.
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T20 w/warranty 3/23/00 3:45 PM Page 18

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