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Plantronics T20 User Manual

Plantronics T20
17 pages
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4
WEL
CO
ME
Thank you for selecting
the T20 Headset Telephone from
Plantronics. This User Guide will
help you install your T20 Headset
Telephone and learn its
basic operation.
T20 w/warranty 3/23/00 3:45 PM Page 11

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Plantronics T20 Specifications

General IconGeneral
ColorBlack
HandsetYes
Caller IDYes
TypeCorded
ConnectionRJ11
MicrophoneBuilt-in

Summary

Important Safety Instructions

General Safety Precautions

Basic user precautions for safe operation and cleaning of the telephone equipment.

Location and Placement Safety

Guidance on safe placement of the unit away from water and ensuring proper ventilation.

Cord Safety and Overload

Warnings about telephone cord abuse and overloading electrical outlets for safety.

Product Insertion and Liquid Warnings

Precautions against inserting objects, spilling liquids, and disassembling the product.

Usage and Maintenance Safety

Safety advice during storms, reporting gas leaks, and conditions requiring service.

Wiring and Product Safety

Safety measures for telephone wiring installation and handling during electrical storms.

Power Supply and Cord Safety

Information on the required power supply and keeping cords away from machinery.

Step 1: Setup

Connecting the T20 Telephone

Steps to connect the AC power adapter and the telephone line to the unit.

Line and Switch Configuration

Connecting dual-line cords and setting tone/pulse and ringer volume controls.

Step 2: Using the Headset

Headband and Ear Hook Fitting

Instructions for fitting the headset using the headband or ear hooks for comfort.

Clothing Clip Functionality

Attaching the clothing clip to manage the headset cord for ease of movement.

Step 3: Call Operations

Placing a Call

Steps to initiate a call, speak, and adjust listening volume.

Conference Calls

Instructions for setting up conference calls with multiple parties.

Receiving a Call

How to answer an incoming call using the headset.

Convenience Features

Redial and Hold Functions

Using the redial button to redial the last number and the hold button to pause calls.

Flash and Mute Features

Utilizing the flash button for call waiting and the mute button to silence your microphone.

Troubleshooting and Support

Common Call Issues

Solutions for common problems like no dial tone, dialing issues, and audio problems.

Plantronics Help Desk

Contact information for the Plantronics Help Desk for assistance.

Diagram and Parts Identification

Diagram Key - Base Components

Key identifying numbered parts for the base unit front and rear.

Diagram Key - Headset Components

Key identifying numbered parts for the headset assembly.

Warranty and Service Information

How to Obtain Warranty Repairs

Steps and information required to obtain warranty repair service.

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