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Plantronics Voyager 4210 Office User Manual

Plantronics Voyager 4210 Office
18 pages
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Voyager 4210/4220 Office
for computer and desk phone
User Guide
PLANTRONICS + POLYCOM. NOW TOGETHER AS
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Plantronics Voyager 4210 Office Specifications

General IconGeneral
Headset typeMonaural
Product typeHeadset
Product colorBlack
Wearing styleHead-band
LED indicatorsYes
Operating keysPTT, Play/pause, Track \u003C, Track >, Volume +, Volume -
Recommended usageOffice/Call center
Microphone typeBoom
Microphone direction typeUnidirectional
Wireless range91 m
3.5 mm connectorNo
USB connectivity-
Bluetooth version5.0
Connectivity technologyWireless
USB 2.0 ports quantity1
Impedance32 Ω
Driver unit32 mm
Ear couplingSupraaural
Headphone frequency20 - 20000 Hz
Battery typeBuilt-in battery
Standby time312 h
Battery capacity360 mAh
Battery recharge time1.5 h
Harmonized System (HS) code85183000
Weight and Dimensions IconWeight and Dimensions
Weight110 g

Summary

Product Overview

Headset Component Guide

Detailed description of the headset components and functions.

Base Unit Details

Base Station Components

Identifies and describes the various parts of the headset base unit.

System Accessories

Accessory Functionality

Details the function and use of electronic hookswitch cables and HL10 lifters.

System Setup and Connection

Desk Phone Connection Scenarios

Provides detailed instructions for connecting the headset system to various desk phone configurations.

Base Unit Placement

Optimal Positioning for Performance

Recommends minimum separation distances between the base, desk phone, and computer for optimal performance.

Device Pairing Procedures

Re-pairing Headset to Base

Instructions on how to pair the headset with its base if it becomes unpaired.

Pairing Headset with Mobile Device

Steps to pair the headset with a mobile phone via Bluetooth.

Headset Fit and Battery Management

Wearing the Headset Correctly

Guidance on how to wear the headset for optimal microphone placement and sound.

Headset Charging Instructions

Instructions on how to charge the headset and estimated charging times.

Checking Battery Level

Methods for checking the headset's current battery level.

Software and Application Integration

Plantronics Hub Application Features

Details the functionality of Plantronics Hub for managing headset features across platforms.

Core Headset Functions

Powering the Headset On and Off

Instructions on how to turn the headset on and off.

Volume Control and Adjustment

How to adjust headset, desk phone, and base ringtone volumes.

Managing Calls: Making, Answering, Ending

Steps for making, answering, ending, and muting calls.

Advanced Call Handling

Call Hold and Resume Procedures

Procedures for putting calls on hold and resuming them.

Switching Between Multiple Calls

How to switch between active calls using the headset or base.

Extended Feature Set

Audio Playback and Control Features

How to play, pause, skip, fast-forward, and rewind audio streams.

Voice Assistant Integration Guide

Steps to activate and use Siri, Google Assistant, and Amazon Alexa.

Device Tracking and Configuration

Enabling Tile for location and managing default audio line settings.

Online Call Status Indicator

Understanding the headset's LED indicator for call status.

Alternative Connectivity Modes

Using USB for Corded Audio

Instructions for using the headset via USB cable for improved audio stability.

Troubleshooting Common Issues

Resolving Headset Problems

Solutions for common headset problems like no dial tone, static, distortion, and echo.

Desk Phone Connection Troubleshooting

Troubleshooting steps for desk phone buzz, lifter not working, and no dial tone.

Softphone Performance Issues

Resolving issues with softphone dialing, volume, and audio settings.

Product Support and Information

Obtaining Further Assistance

Information on how to obtain additional support and warranty details.

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