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FREQUENTLY ASKED QUESTIONS
Do tough stains have to be pretreated?
We recommend that you continue to treat stains in the same manner as you did
before. However, for normally soiled laundry, using PLATINUM will allow you to use less
detergent or no detergent at all.
Does PLATINUM work with all types of water?
PLATINUM will work with all typical household water qualities, but the better the quality of the
water the better results you will have. If you have hard water, we recommend a water
softener and the removal of chlorine will improve the unit’s performance.
Is a pre-lter required?
PLATINUM does not require a pre-lter, though we do recommend the use of one in all
applications. If your water does have high iron content we suggest the use of a pre-
lter specically designed to remove iron.
What types of washing machines can work with PLATINUM?
PLATINUM can be used with any residential washing machines.
Will PLATINUM work with Commercial Washing Machines?
PLATINUM is designed for residential use only, not for commercial or industrial applications.
Is PLATINUM only for use with washing machines?
PLATINUM was designed to treat laundry water specically. There are other appropriate
applications such as cleaning floors or bathing pets which the Household Use Fitting
can be used for. Water from the PLATINUM is not intended for drinking or ingesting.
What parts will need to be replaced on the PLATINUM?
PLATINUM is designed to provide many years of maintenance free service. The only
consumable is the Desiccant Dryer Cartridge. If, after some time, you notice a decline
in the effectiveness of PLATINUM, please contact your dealer for service or go to
warranty.lakeindustries.com. Any pre-lters that might be used in conjunction with
your unit will need to be replaced according to the time/use schedule their manufacturer
recommends.
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