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To request a product exchange, carefully read the following
information and contact “Ploom Exclusive Customer Service”
(back cover).
•
THIS WARRANTY IS VALID ONLY IN JAPAN.
Warranty
Warranty Period
The terms of this Warranty apply to the following products included
in the Ploom X Starter Kit for eighteen months from the date of
purchase.
•
Ploom X Device
•
USB Type-C Cable
Scope of Warranty
•
If a malfunction occurs while you are using the Ploom X Starter
Kit in accordance with this document (User Guide) or due to a
manufacturing defect, you may exchange the product free of cost.
Please note that if yours is a limited edition product, we may not be
able to replace it with the same version.
•
Free product exchanges under the terms of this Warranty are
subject to the warranty period as of the time of the initial purchase.
•
The terms of this Warranty only apply to products purchased in
Japan.