What to do if my Plum Wine Plum Wine Cooler screen says 'Please contact Plum for service'?
If your Plum Wine Cooler displays the message 'Please contact Plum for service', it means that the appliance has encountered an error requiring a manual reset or physical service. In this case, you should contact Plum customer support at 844-856-PLUM.
How to fix a Plum Wine Plum Wine Cooler when the screen won’t turn on?
If the screen of your Plum Wine Cooler doesn't turn on, it might be due to the power cord not being properly connected or the power switch not being in the 'on' position. First, check that the power cord is fully inserted into both the Plum Wine Cooler and a working outlet. Also, make sure the power switch is flipped to the 'on' position. If the problem persists, contact customer service.
Why don’t I hear the cooling working on my Plum Wine Plum?
If you don't hear the cooling function operating in your Plum Wine Cooler, it could be that your bottle is already at the correct serving temperature, making the cooling process inaudible. To verify, check the touchscreen for a snowflake icon below the wine label, indicating cooling is active. If the icon is visible, place your hand behind the Plum unit on the side you are checking for cooling to feel for airflow. If the snowflake is on but you don’t feel any airflow, contact Plum customer support at 844-856-PLUM.
Describe placement and cooling requirements for optimal performance.
Describe power cord connection, outlet requirements, and initial startup.
Describe WiFi and Ethernet setup for connecting the appliance.
Describe companion app features and account creation for appliance management.
Detail how to insert bottles correctly for label identification and preservation.
Specify compatible bottle sizes and types of closures for use with Plum.
Explain automatic cooling and how to manually adjust serving temperatures.
Guide on removing bottles, including potential wine leakage and pressure.
Steps for inserting new bottles after finishing one.
Customize taste and glass pour volumes.
Set specific serving temperatures for different wine varietals.
General| Brand | Plum |
|---|---|
| Model | Wine Plum |
| Category | Wine Cooler |
| Language | English |
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