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When I use certain colours the lament seems to be too soft and
sometimes even bubbles
Dierent colours of lament melt at slightly dierent temperatures and therefore for those with a
slightly lower melting temperature you may nd that the extruded lament is softer than you have
previously seen. If this happens, try slowing down your extrusion speed slightly as this means
the melting temperature is slightly lower and therefore the lament shouldn’t be as soft when it is
extruded. This should also help to prevent any bubbling in the lament.
It is important to always use Polaroid 3D Pen Filament with your Polaroid Play
+
3D Pen as these
have been specically designed to work in conjunction with each other which means challenges
such as this are minimised.
I can only get the pen to work by pressing and holding the Start button,
can I not just click it once to start?
To start extruding with the pen you can either, press and hold the Start button or you can simply
click-and-release (rapidly) the Start button. Please refer to our instructional video for more
information on this.
If you want automatic extrusion then simply ‘click’ the Start button once. PLEASE NOTE that
this must be a ‘click’ (a quick ‘click-and-release’ of the button) and not a ‘press’ of the button as
pressing it will start the Manual extrusion process, and therefore when you release the button the
extrusion will stop.
Once the button has been clicked, the Automatic extrusion will continue until the button is clicked
again which will then stop the process.
Pressing and holding the Start button will start manual extrusion; the pen will keep extruding until
you release your nger at which point it will automatically stop.
Loading new lament into my pen takes a long time
If you are trying to load or unload lament and this is taking some time then you can speed up this
process by pressing the ‘Speed Control’ button, until 3 green LED lights are showing indicating the
extrusion speed is set to rapid.
The process of changing a colour is as follows. Firstly, to change the colour of the lament you are
using, you need to unload any lament that is already in the pen. To do this, press and hold the Power
button for a couple of seconds. You will see the LED light on the front start to ash from red to blue and
you will hear the motor start to unload the lament. You will also see and be able to feel the lament
moving as it is retracted from the pen. If you gently hold the end of the lament you will feel when it
has come loose from the pen and it can then be removed completely.
To load new lament, rstly make sure the pen is turned on and the LED light is blue. Then place the
lament into the loading hole at the top of the pen (the one next to where the power cable is inserted).
Make sure the end of the lament is at across the end before inserting (cut carefully with scissors if
not). Insert the lament gently until it stops. Then simply press the Start button once and you will feel
the lament being gently guided into the pen. This process will then continue automatically. Wait for
FAQs AND TROUBLESHOOTING
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