20
melting temperature you may get small amounts of lament still being extruded from the nozzle
momentarily after the Start button has been pressed/released (this being the residual lament in the
nozzle that had already been melted). If this happens, please either gently remove the unwanted
stringy lament whilst still warm (and therefore soft) by pulling it swiftly away from the model, or wait
until the lament has hardened and then remove carefully using a pair of scissors.
You can also try slowing down your extrusion speed slightly as this means the melting temperature
is slightly lower, which in turn may mean you see less of the ‘stringiness’.
It is important to always use Polaroid 3D Pen Filament with your Polaroid Play
+
3D Pen as these
have been specically designed to work in conjunction with each other which means challenges
such as this are minimised.
I sometimes see a small amount of smoke from the nozzle of the pen
when it is heated up
If you are seeing a small amount of smoke when you turn on your pen, this will be because there
is a small amount of old, residual, solid lament in-or-around the nozzle area from the last time
it was used. After a few seconds of extrusion once the pen has been turned back on this smoke
should subside as the old lament has been re-melted and therefore extruded through, and away,
from the nozzle along with the new lament.
To prevent this from happening in the future please always remove any residual plastic from the
nozzle whilst the pen is still warm.
My reel of lament is broken into small pieces
All due care and attention has been made to ensure that the lament reaches you in optimum
condition, however, on very rare occasions you may nd that there are some breaks in the lament
reel that you receive.
If this happens and the lengths of the lament are still at least double the length of the pen then
these can be used as you would do normally. If the pieces are smaller than this, please send a
photograph of the reel as it was received inside its packaging to the Polaroid 3D support team at
polaroid3d.com/contact and they will be able to help nd a solution for you.
For any points not answered in this User Guide, or on our website,
please contact our team at polaroid3d.com/contact detailing your
enquiry and one of the team will be in touch.
FAQs AND TROUBLESHOOTING
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