Customer Support
For any questions or problems with your product, please visit our website at
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Caution
READ THIS MANUAL CAREFULLY AND SAVE FOR FUTURE REFERENCE
To ensure safe and proper use, read all safety information before using the device. Only
use with manufacturer-approved batteries, chargers, accessories, and supplies.
• THIS DEVICE IS NOT A TOY, do NOT allow children or pets to use or play with
this device.
• Do not disassemble, modify, or repair the device.
• Do not expose the device to extreme temperatures (heat or cold), open flames,
humid, or wet conditions.
• Do not submerge in water.
• Low power may cause poor Bluetooth connection or sound distortion.
• Do not overcharge battery.
• If using with a USB adapter, make sure the adapter is not damaged.
• Do not allow the USB port or the connectors of the supplied USB cable to be
exposed to dust, or water, or come into contact with any conductive materials
such as liquids, metallic powders, etc.
• This device contains a built-in battery and should not be disposed of with regular
household waste. Please consult the local authorities on the correct way to dispose of
this device.
In the Box
• PTWS21 - True Wireless Earbuds (x1)
• Charging Case (x1)
• Charging Cable (x1)
• User Manual (x1)
Before You Begin...