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Trouble Shooting
Your television is designed to give you trouble-free performance for many years. If you have a
problem with your TV, try the solutions listed below.
There is no picture or sound or TV doesn’t turn on.
Make sure the TV is plugged in,
Make sure MUTE is not set on.
Make sure the POWER is on.
Make sure a headphone is not inserted,
If there is neither picture nor sound, unplug the TV for 30 seconds, then plug it in and try again.
There is no picture or sound on some UHF channels.
Try another station. If the other stations are OK it may be station problem.
Check that the antenna is connected and adjusted correctly, in good working order and has no broken
wires.
See if anything is interfering with the antenna signal.
The sound is OK but the picture is poor.
Try another station. If the other stations are OK it may be a station problem.
Check that the antenna is connected and adjusted correctly, in good working order and has no broken
wires.
There is poor reception on some channels.
Try another station. If the other stations are OK it may be a station problem.
Check that the antenna is connected and adjusted correctly, in good working order and has no broken
wires. Antenna not included.
The picture rolls, slants, shows lines, is grainy, has poor color, or has ghosts.
Try another station. If the other stations are OR it may be a station problem.
Check that the antenna is connected and adjusted correctly, in good working order and has no broken
wires.
See if anything is inferring with the antenna signal.
The remote control does not work.
Make sure the TV is plugged in.
Make sure there are fresh batteries in the remote control.
Make sure there is nothing blocking the remote control signal.
Lost the parental control password
In the password screen, enter the universal password”123456”. After the universal
password, you must create a new password.
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