FREQUENTLY ASKED QUESTIONS (FAQ)
Am I able to use my BT700
USB Adapter on multiple
devices?
LEARN MY
DEVICE
Your BT700 Bluetooth (BT) USB adapter will remember up to 2 devices
but will only connect to one at a time. If experiencing trouble, check that
your Voyager Focus 2 device is the only one connected, if required turn
off the second device.
What are the features
available with my new
Voyager Focus 2 and
my BT700?
Call controls / volume
Headset buttons can control call functions. Call control is being able to
mute, answer/ end calls, and adjust call volume. On the device you
may also play/ pause, go to the next track or previous, and even
interact with your MS Teams softphone.
Your Voyager Focus 2 includes Poly’s latest Advanced Digital
Hybrid Active Noise Cancelling (ANC) which reduces external noise
and enhances your music and sound quality. The ANC switch includes
3 settings
0. ANC off
1. Recommended for office use
2. Recommended for loud environments
Noise cancelling
microphone with Acoustic
Fence technology
Your Voyager Focus 2 headset includes Acoustic Fence
technology that reduces background noise so that your caller hears you
and not the noise around you. For optimum performance ensure that
the microphone boom is positioned at the corner of your mouth.
The microphone boom detects which way the headset is being
worn and automatically maintains the left and right audio. Putting the
boom in the upright position will mute the call.
Mute your headset by:
a. Tapping the mute button while on a call
b. Rotating your microphone boom and clicking it into the up
position
c. Taking off the headset and then putting it back on to unmute