Do you have a question about the Poly Voyager Focus UC and is the answer not in the manual?
Type | Wireless Bluetooth Headset |
---|---|
Connectivity | Bluetooth, USB |
Noise Cancellation | Active Noise Cancelling (ANC) |
Compatibility | PC, Mac, mobile devices |
Wearing Style | Over-the-head |
Music Listening Time | Up to 15 hours |
Speaker Frequency Response | 20 Hz - 20 kHz |
Microphone Frequency Response | 100 Hz - 8 kHz |
Charging | Micro USB |
Ear Cushions | Leatherette |
Wireless Range | Up to 30 meters (98 feet) |
Microphone | Yes, with noise-canceling technology |
Smart Sensors | Yes |
Warranty | 2 years limited warranty |
Bluetooth Version | Bluetooth v4.1 |
Battery Life | Up to 12 hours talk time |
Headset LED patterns indicating pairing and incoming call status.
Headset LED indicators for battery levels: high, medium, low, and critical.
Notes on charge stand and USB cable usage for charging and firmware updates.
LED indicators on the USB adapter for pairing, connection, and call status.
LED behavior on the USB adapter when interacting with Microsoft Teams.
Steps to connect the headset to a PC using the USB Bluetooth adapter.
Guides for configuring the USB adapter for music playback on Windows and Mac.
Instructions for pairing the headset with a mobile device via Bluetooth.
Steps to re-pair the BT700 USB adapter using the Poly Lens Desktop App.
Instructions to re-pair the BT600 USB adapter manually.
Guidance on positioning the microphone boom for optimal use.
Instructions for charging the headset using the stand or USB cable.
Methods to check the headset's current battery charge level.
Steps to download Poly Lens App and update headset firmware and software.
Diagram and explanation of headset buttons for volume, track, ANC, and call control.
How to make, take, end calls, and use voice assistants with the headset.
Instructions for muting/unmuting the microphone and using OpenMic.
Controlling volume, playing/pausing music, and selecting tracks.
Details on how smart sensors detect wearing/removing the headset for actions.
Explanation of ANC functionality and how to turn it on or off.
How to interact with Microsoft Teams and Skype for Business via headset buttons.
Explanation of the DeepSleep mode for battery conservation.
How to handle incoming calls from a second paired device while on a call.
Steps to change the headset's voice prompt language using Poly Lens App.
Lists the standard items included with the Voyager Focus UC headset.
Information on optional accessories available for purchase separately.
Troubleshooting for headset call control and mute buttons not working with softphones.
Guidance on softphone compatibility and interaction with Teams/Skype.
Steps to troubleshoot and reset faulty headset smart sensors.
Resolving issues where no one can hear you or you cannot hear others.
Troubleshooting tips for call interference and sound drops.
Resolving issues with music not playing or not pausing during calls.
Ensuring accurate headset talk time reporting by charging the headset.
Checking and resolving echo issues, possibly related to OpenMic.
Provides manufacturer contact details and website for support.