Do you have a question about the Poly Voyager Surround 80 UC and is the answer not in the manual?
Details the headset's physical layout and touch control areas for call and media management.
Explains the meaning of different LED light patterns on the USB Bluetooth adapter.
Details LED indicator behavior when the headset is connected to Microsoft Teams.
Step-by-step guide for connecting the headset to a smartphone or tablet via Bluetooth.
Instructions for establishing a connection between the headset and a computer using the USB adapter.
Guidance on wearing the headset correctly to ensure microphone performance and call quality.
Information on headset charging, time, and methods to check battery level via voice alerts or LEDs.
Details touch gestures on the right earcup for managing calls and audio playback.
Instructions for using the power switch to turn the headset on and off.
How to increase or decrease the audio volume using swipe gestures on the right earcup.
Method for controlling audio playback, such as playing or pausing music, with a tap gesture.
Instructions for advancing to the next track in a playlist using a swipe gesture.
How to go back to the previous track in a playlist using a swipe gesture.
Explanation of ANC and Transparency Mode features for managing ambient sound and audio quality.
Instructions for initiating calls using softphone applications or mobile phones.
How to answer incoming calls or end active calls using touch controls.
Steps to place an active call on hold and later resume it.
Method for switching between active calls, available for softphone calls only.
Instructions for muting or unmuting the headset microphone during an active call.
How to handle a second incoming call while currently on an active call.
Procedure to redial the most recent outgoing call from your smartphone.
How to quickly open and use the Microsoft Teams application with the headset.
Details the headset's physical layout and touch control areas for call and media management.
Explains the meaning of different LED light patterns on the USB Bluetooth adapter.
Details LED indicator behavior when the headset is connected to Microsoft Teams.
Step-by-step guide for connecting the headset to a smartphone or tablet via Bluetooth.
Instructions for establishing a connection between the headset and a computer using the USB adapter.
Guidance on wearing the headset correctly to ensure microphone performance and call quality.
Information on headset charging, time, and methods to check battery level via voice alerts or LEDs.
Details touch gestures on the right earcup for managing calls and audio playback.
Instructions for using the power switch to turn the headset on and off.
How to increase or decrease the audio volume using swipe gestures on the right earcup.
Method for controlling audio playback, such as playing or pausing music, with a tap gesture.
Instructions for advancing to the next track in a playlist using a swipe gesture.
How to go back to the previous track in a playlist using a swipe gesture.
Explanation of ANC and Transparency Mode features for managing ambient sound and audio quality.
Instructions for initiating calls using softphone applications or mobile phones.
How to answer incoming calls or end active calls using touch controls.
Steps to place an active call on hold and later resume it.
Method for switching between active calls, available for softphone calls only.
Instructions for muting or unmuting the headset microphone during an active call.
How to handle a second incoming call while currently on an active call.
Procedure to redial the most recent outgoing call from your smartphone.
How to quickly open and use the Microsoft Teams application with the headset.
The Poly Voyager Surround 80 UC is a Bluetooth headset with touch control, designed for both call and media management. It offers a range of features for enhanced audio experience, connectivity, and user convenience.
The headset primarily functions as a Bluetooth audio device, allowing users to connect to mobile devices and PCs for calls and media streaming. It features active noise canceling (ANC) and Transparency Mode to manage ambient sound, ensuring clear audio and awareness of surroundings. The device utilizes touch controls on the right earcup for intuitive operation, including volume adjustment, call handling, and media playback. A high-fidelity Bluetooth USB adapter is included for seamless connection to computers, providing optimal softphone functionality and sound quality.
The headset features smart sensors that respond to wearing status.
The headset provides up to 24 hours of listening time. It is charged using the USB-C cable. The headset LEDs flash during charging and turn off when fully charged, which takes approximately 1 hour. The USB-C cable can be plugged into a computer or a wall charger's USB port.
Users can check the headset battery status in several ways:
To ensure optimal performance and access new features, users should keep their firmware and software up-to-date. Updates are managed through the Poly Lens App, which can be downloaded from poly.com/lens, the App Store, or Google Play. The Poly Lens App also allows users to customize headset behavior through advanced settings and options, including configuring call control for softphones, changing headset language, enabling features, managing notifications and alerts, and scheduling health and wellness reminders.
The Custom button feature can be configured in the Poly Lens App. Options include:
The ANC and Transparency Mode settings can also be customized in the Poly Lens App, offering Adaptive (default), Standard, and Off options for ANC, and Environment (default), Speech, and Off options for Transparency Mode.
| Wearing Style | Over-ear |
|---|---|
| Bluetooth Version | 5.0 |
| Microphone | Yes |
| Active Noise Cancellation (ANC) | Yes |
| Talk Time (ANC Off) | Up to 24 hours |
| Wireless Range | Up to 30 meters |
| Speaker Size | 40 mm |
| Ear Cushions | Memory foam |
| Controls | On-ear controls |
| Charging Port | USB-C |
| Frequency Response | 20 Hz - 20 kHz |
| Impedance | 32 ohms |
| Connectivity | Bluetooth, USB |











