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General| Type | Wireless |
|---|---|
| Bluetooth version | 5.0 |
| Music time | 12 hours |
| Speaker frequency response | 20 Hz - 20 kHz |
| Frequency Response | 20 Hz - 20 kHz |
| Impedance | 32 ohms |
| Connectivity | Bluetooth, USB |
| Wireless range | 30 meters |
| Charging time | 1.5 hours |
| Microphone | Noise-cancelling |
| Microphone frequency response | 100 Hz |
| Compatibility | PC, Mac, Mobile |
| Talk time | 12 hours |
| Warranty | 2-year replacement warranty against manufacturing defects |
Details for connecting the headset system to a desk phone.
Guidelines for optimal placement of the headset base for minimal interference.
Diagram and description of the headset components and controls.
Diagram and description of the headset base components and ports.
Details on optional accessories like EHS cable and HL10 lifter.
Instructions for pairing the headset with the base station.
Steps to pair the headset with a mobile phone via Bluetooth.
How to put the headset into Bluetooth pairing mode.
Guidance on positioning the microphone boom for left or right ear use.
Information on charging the headset for initial use and full charge time.
How to check the current battery level of the headset.
Instructions for updating the headset firmware using Poly Lens App.
How to turn the headset on and off using the power switch.
Methods for adjusting headset, desk phone, and base ringtone volumes.
Steps for initiating, receiving, and terminating calls on desk phone or softphone.
How to mute or unmute the headset microphone during a call.
Procedure for placing a call on hold and resuming it.
How to alternate between active calls.
Instructions for using the dedicated Teams button for the Teams model.
Controls for playing, pausing, skipping tracks, and rewinding audio.
Using Siri, Google Assistant, and Amazon Alexa with the headset.
Instructions for enabling Tile for location and understanding the online indicator.
Using the headset via USB cable for improved audio performance.
Common headset issues and their solutions, including dial tone and static.
Troubleshooting specific problems related to desk phone connectivity and audio.
Solutions for issues encountered when using softphone applications.
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