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Guides users through the process of pairing the headset to the accessory base, detailing LED indicators and confirmation sounds for successful pairing.
Details different desk phone connection configurations (A, B) using cables and specific ports for proper setup.
Specifies recommended separation distances between the base, desk phone, and computer to prevent noise and interference issues.
Provides a labeled diagram and description of the base unit's buttons, ports, and indicators.
Illustrates and describes essential accessories like the EHS cable and HL10 lifter for enhanced functionality.
Explains how to keep the device firmware up-to-date using Poly Lens App for improved performance and new features.
Details how to fine-tune headset, desk phone speaking/listening, and base ringtone volumes.
Provides instructions on initiating, receiving, and terminating calls via headset, desk phone, or computer.
Explains how to place calls on hold and switch between active calls using the base unit's buttons.
Details launching the Teams app and interacting with meetings and notifications using the base or headset buttons.
Explains how to activate the smartphone's default voice assistant (Siri, Google Assistant, Cortana) using the headset's Call button.
Describes how to configure the default outbound phone line or audio channel via the Poly Lens App.
Addresses common headset problems like no dial tone, static, or distorted sound, providing solutions.
Guides users through troubleshooting issues related to connecting the base to a desk phone, including dial tone and handset lifter problems.
Helps resolve issues when dialing or receiving calls from softphone applications, ensuring correct audio device settings.
Provides steps to resolve issues with PC audio playback, ensuring sound is directed to the correct output device.
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General