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Poly Voyager 4200 UC Series - User Manual

Poly Voyager 4200 UC Series
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Voyager 4200 UC Series
User Guide
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Poly Voyager 4200 UC Series Specifications

General IconGeneral
TypeWireless Headset
Bluetooth TechnologyBluetooth 5.0
Charge TimeUp to 2 hours
Speaker Frequency Response20 Hz - 20 kHz
Wearing styleOver-the-ear
ConnectivityBluetooth, USB-A
RangeUp to 98 ft/30 m
Battery Capacity360 mAh
MicrophoneDual microphone with noise canceling
Microphone Frequency Response100 Hz
Weight150 g
CompatibilityPC, Mac, mobile devices
Talk TimeUp to 12 hrs (10 hrs in stereo mode)
Listening TimeUp to 15 hrs (12 hrs in stereo mode)

Summary

Overview

Headset Overview

Visual guide to headset components, controls, and indicators.

Charge Stand Operation

Instructions for using the optional charge stand for powering the headset.

USB Bluetooth Adapter

Information on connecting and identifying the USB Bluetooth adapter.

Standard LED Indicators

Explains the meaning of standard LED lights on the USB adapter.

Microsoft Teams LED Indicators

Details LED behavior specific to Microsoft Teams usage.

Connect and Pair

PC Connection Guide

Steps to connect the headset to a PC using the USB adapter.

USB Adapter Configuration

How to configure the USB adapter for optimal audio playback on a computer.

Mobile Device Pairing

Instructions for pairing the headset with a smartphone or tablet via Bluetooth.

Re-pairing USB Adapter

Procedures for re-establishing the connection between headset and USB adapter.

Fit and Charge

Headset Wearing Adjustment

Guidance on wearing the headset for optimal microphone positioning.

Headset Charging Instructions

How to charge the headset using the USB cable or charge stand.

Battery Status Check

Methods to check the headset's remaining battery level.

Charging LED Behavior

Explains LED indicators shown while the headset is charging.

Load Software

Plantronics Hub Software Features

Overview of functionalities offered by Plantronics Hub for headset management and updates.

The Basics

Power On and Off

Instructions on how to turn the headset on and off.

Volume Control

How to adjust the headset's volume up and down.

Basic Call Handling

Operations for answering, ending, and managing calls on the headset.

Softphone Interaction

Controls for interacting with softphones like Microsoft Teams and Skype for Business.

Audio Playback Controls

Functions for play, pause, track selection, fast forward, and rewind audio.

Voice Assistant Activation

Steps to activate and use the phone's default voice assistant (Siri, Google Assistant, Cortana).

Amazon Alexa Setup and Use

Guide to enabling and utilizing Amazon Alexa features on the headset.

More Features

Headset Language Selection

Process to change the voice prompt language for the headset using software.

Enable Tile Tracking

Instructions for using the Tile app to locate a lost headset.

DeepSleep Mode Functionality

Explanation of the power-saving DeepSleep mode and how to exit it.

Online Indicator Lights

Understanding LED lights that indicate call status or availability.

Corded Mode Operation

Using the headset in wired mode via USB for improved connection stability.

Update Firmware

Headset Recovery Procedure

Steps to restore headset functionality if firmware updates fail or it becomes unresponsive.

Troubleshooting

Computer Audio Issues

Solutions for problems related to headset audio not working on a computer.

Softphone Call Control Issues

Troubleshooting call control problems when using softphone applications.

Softphone Interaction and Compatibility

Guides on interacting with Teams/Skype and using other softphones.

Audio Dropout Resolution

Advice on fixing audio cutting out during softphone calls, possibly due to Bluetooth interference.

Alexa Activation Troubleshooting

Steps to resolve issues preventing Amazon Alexa from activating on the headset.

Talk Time Accuracy Fix

Procedure to correct inaccurate talk time prompts by resetting the battery.

Support

Contact and Resources

Information on how to get further help and support, including contact details.

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